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E-mail to Form Writer/Submitter

c a g a t a y 14 Jan, 2009
I want that ChronoForms have to send a copy of form to the writer/submitter
I set mail like that



But it is not working

any idea?

regards
GreyHead 14 Jan, 2009
Hi c a g a t a y,

You need to use a Dynamic CC field and put the field name in it - without bracket, quotes or any other text.

Bob
c a g a t a y 15 Jan, 2009
Hi Bob

It is now like this...But still not working

GreyHead 15 Jan, 2009
Hi c a t a g a y,

*Not working* means what??? No email is sent? There's some error message showing?

Please turn on DeBug and tell us what you see.

Bob
c a g a t a y 15 Jan, 2009
Yes Bob "Not working" means "No e-mail sent" (to form submitter)

Here is Debug results
* Form passed first SPAM check OK
* Form passed the submissions limit (if enabled) OK
* Form passed the Image verification (if enabled) OK
* Form passed the server side validation (if enabled) OK
* Form passed the plugins step (if enabled) OK
* Emails data loaded OK
* Form passed all before email code evaluation OK
* An email has been SENT successfully from (_______)mymail@mydomain.tr to [email]xxx@hotmail.com[/email]
* Debug End

[email]xxx@hotmail.com[/email] is my mail adres and when a user submit a form "a form layout" comes to me

No e-mail goes to sender/submitter

Regards
GreyHead 15 Jan, 2009
Hi c a g a t a y,

Thanks - there are all kinds of things that it could mean :-)

Please also show me the $_POST array output from the debug screen.

Bob

PS I removed your email from your post for security
c a g a t a y 15 Jan, 2009
Here it is;

_POST: Array ( [text_1] => 11111111111 [text_2] => sdadasddad [text_3] => sdfsfsdff [text_4] => sdfsdfadsfsdaf [text_5] => sdafsfasfsaf [date_6] => 01/01/2009 [select_7] => Ilkokul [text_8] => sdafdsafsafsa [text_9] => 5645456465 [text_10] => 6546546465 [text_11] => 4664646545 [text_12] => xxxxx@gmail.com [text_17] => [text_14] => [text_15] => [text_16] => [chrono_verification] => S4AQL [undefined] => SUMBIT[e0cdf3bdc0c951180f99cd08b14ae5e4] => 1 ) 
GreyHead 15 Jan, 2009
Hi c a g a t a y,

Thanks that all looks fine. Don't see why there should be a problem.

Have you checked the gmail spam folder?

Is the CC address that you are testing different from both the To and ReplyTO addresses?

Bob
c a g a t a y 15 Jan, 2009
Hi Bob

[*] I have checked gmail spam folder and there is no mail from my site and from my ChronoForm 🙄

I am consciously using 4 different mail addres


To: [email]xxxx@hotmail.com[/email] (site owner's mail) (SENDING) (ie. He is receving form layout)
[*] Dynamic CC: [email]yyyy@gmail.com[/email] (reply email or submitter's mail) (text_12) (NOT SENDING)
BCC: [email]qqqq@gmail.com[/email] (my mail) (SENDING) (ie. I am receving form layout)
FromEmail: [email]ddddd@mydomain.om[/email] (Is there a problem wtih tha?) (but it is a working domain) 🙄

Regards
GreyHead 15 Jan, 2009
Hi c a g a t a y,

Sorry, I'm out of ideas. It was workign for me on my test site last night.

If you want to email or PM me a SuperAdmin logon then I'll take a look - I'll need to edit some of the ChronoForms files to add some more debug code.

Bob
Max_admin 15 Jan, 2009
Sometimes the CC doesn't work because of the mail config at the Joomla global config, try changing the mail method!

Cheers
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
GreyHead 15 Jan, 2009
Hi Max,

Catagay and I had an exchange by Pm & Email. I verified that ChronoForms was handling everything correctly and I checked that my test site worked OK using the SMTP Server. Catagay is using the PHP Mail Function and that seems to have some problem with CC/BCC addresses.

Bob
Max_admin 18 Jan, 2009
Hi Bob,

great, this is the same result I have reached to with 2 users before, the PHP mail function is not working fine with CC/BCC address.

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
0be1 04 Feb, 2009
My field is called Email and I used a dynamic CC and it sent nothing through to the cc, but the email goes to the proper send to address.

What I am wanting to do is auto-populate (if you will) and cc the original sender a copy of the form they sent by hitting the submit button. I believe this is what is being discussed in this thread is it not?

Thanks...

Sincerely,

Shawn
Max_admin 04 Feb, 2009
Hi Shawn,

I think yes but you are doing it the correct way, please read Bob's comment :

Catagay and I had an exchange by Pm & Email. I verified that ChronoForms was handling everything correctly and I checked that my test site worked OK using the SMTP Server. Catagay is using the PHP Mail Function and that seems to have some problem with CC/BCC addresses.



Cheers
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
0be1 04 Feb, 2009
Max;

Thanks for the quick reply. I also verified that after the post that I was using php mail function. I switched to ssendmail and the normal submit works, but still no sending to the dynamic cc. Actually I used the same address (hoping for two emails) but I will test again using a different outside address. I will also test using smtp and post my results.

Thanks....

Shawn
0be1 04 Feb, 2009
It works using sendmail and a different email address than the one that is going to the to recipient.

Thanks again guys... This component ROCKS!!!!

Sincerely,

Shawn
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