French characters in email template

Hi guys!

I'm trying to use characters with accents into my email template, such as:

<div class="form_container">
Courriel : <span>{txtEmail}</span><br /><br />
Nom : <span>{txtName}</span><br /><br />
Téléphone : <span>{txtPhone}</span><br /><br />
Langue : <span>{txtLang}</span><br /><br />
Message : <br /><span>{txtMessage}</span>
</div>

When I save this template, I get :

<div class="form_container">
Courriel : <span>{txtEmail}</span><br /><br />
Nom : <span>{txtName}</span><br /><br />
T

So it gets chunked right before the first accent. I also tried with HTML codes (é), and I have the same problem.

Any tip for that? Thanks!

Hi tekstian,

Turn off the HTML template editor - in the Email Properties in the Setup Emails tab.

Bob

Yes I tried it.

Same problem.

The only difference is that when using encoded characters ("é"), it saves fine the first time. But when you try to edit the email template after saving, encoded characters are shown "decoded", so back to the original problem.

For example, when I save : Téléphone
Text is not chunked.

When I go back into the email template, I see : Téléphone

Any toughts about that?

Thanks.

Hi tekstian,

Check this post, there is a solution posted by some user at the end, let me know if it solved it!

http://www.chronoengine.com/forums/index.php?option=com_chronoforums&cont=posts&f=3&t=11064&start=15&st=0&sk=t&sd=a

Regards
Max

It seems to work perfectly so far.

Many thanks for your help!

Thanks for letting me know!🙂

Max