not sending

hello,
the forms are not sending to my emailadreess. i am doing it like this:

form wizard.

make a form, submitbutton etc.

than i put this fields in:

from name, from email, to and subject, the border is green now.

than i unable them.

save the form, go into. and unable "email the results".

i ll try it, no succes. there is no error. and the message i made in that says taht it was sent is shown too.

what is my problem? any idea?

thanks so much. fullest regards. and i like the easy and cool way it gos...

Hi reinterpret,

Please turn on DeBug in the General Tab and tell us what output you see when you submit the form.

Bob

hi. thanks for answering:

_POST: Array ( [text_3] => Daniel [text_4] => [email]reinterpreten@gmail.com[/email] [select_5] => ein Kunde [text_7] => hallo [undefined] => Schicken [11334d0c43f22f8085032348a40d2818] => 1 )

Hi reinterpret,

Is that all? No other messages and no dummy email?
Here's an example of a full debug report from ChronoForms v3.0 - the earlier versions didn't have the blue/orange messages at the top.

Bob

[attachment=0]18-12-2008 14-32-25.png[/attachment]

yes. thats all. hmm. strange.

here it is: http://www.reinterpreten.de/index.php?option=com_chronocontact&chronoformname=Kontakt&Itemid=28

first i had the headings in sifr flash, there was an error, than i turned it off, but still not working. debug is still on.

Hi reinterpret,

Where does "Vielen Dank für Ihre Nachricht" come from? Do you have some OnSubmit code? Or a ReDirect URL?

Do you have at least one Email enabled in the Form Manager list?

Bob

thanks. its working, i made it again with the email unabeling. than it was running. thanks a lot! nice support!

Hey there.

Sorry to hijack this thread but Im having a similar error.

When i run in debug and submit the form i also dont get the blue/orange text i just get:

_POST: Array ( [text_0] => asd [text_1] => asd [text_2] => [email]xxx@asd.com[/email] [text_3] => asd [text_4] => asd [text_5] => asd [text_6] => asdasd [undefined] => Submit [df826d1e6c7b370f207e5a26c9ccbe02] => 1 )

E-mail message
From: xxx.com [noreply@xxx.com]
To: [email]xxx@xxx.com[/email]
Subject: Contact from <!-- w --><a class="postlink" href="http://www.xxx.com">www.xxx.com</a><!-- w -->

Name: asd
Company: asd
Email: [email]xxx@asd.com[/email]
Country: asd
Field of Interest: asd
Trade Fair of Interest: asd
Message: asdasd


Submitted by xxx.25.255.214

I have tried debuging in FF/IE/Chrome and they all dont show that blue text re the dummy email.
(to be noted that in normal mode, when i submit a form it says successful but I receive no email😟 )

My form is running in debug mode now: http://fairpros.rubiksroom.com/index.php?option=com_chronocontact&chronoformname=fpcontact

ideas?

Hi Buddha,

Which version of ChronoForms are you using?

Bob

Hey there,

Im using the latest version I downloaded the component about 5days ago from http://www.chronoengine.com/downloads/file/59-ChronoForms%20V3.0%20Stable.zip.html

Joomla is 1.5.6

did u also try submit and not get any blue text? do you think its my SFiR thats causing issues?

Hi buddah,

Thanks - just checking as the DeBug page looks more like the old CF 2.5 one.

I dont' know what's happening to the messages - they just aren't on the page at all. The messages are displayed with the standard Joomla messaging code so perhaps you have that suppressed somewhere.

Try switching the template back to ja_purity just to check the form and see if you get the messages OK then.

Bob

Hey GreyHead,

Thanks for the speedy reply😀 Ok dropped the template back to purity and then did a debug and got a response.

        * Form passed first SPAM check OK
        * Form passed the submissions limit (if enabled) OK
        * Form passed the Image verification (if enabled) OK
        * Form passed the server side validation (if enabled) OK
        * Form passed the plugins step (if enabled) OK
        * Emails data loaded OK
        * Form passed all before email code evaluation OK
        * An email has been SENT successfully from (xxx.com)noreply@xxx.com to me@xxyx.com
        * Debug End

Home
_POST: Array ( [text_0] => asd [text_1] => asd [text_2] =>xxx@gmail.com [text_3] => South Africa [text_4] => Field of my interest [text_5] => Field of my trade fair interest [text_6] => asdasdasd [undefined] => Submit [7c89312c995524f48280b2b34014a700] => 1 )
E-mail message

From: xxx.com [noreply@xxx.com]
To: xx@xx.com
Subject: Contact from www.xxx.com
Name: asd
Company: asd
Email: xx@gmail.com
Country: South Africa
Field of Interest: Field of my interest
Trade Fair of Interest: Field of my trade fair interest
Message: asdasdasd


Submitted by xxx.25.255.214

Iv done a test running purity and done a proper submission and the email still isnt being sent (but the completion page comes up)

Hi Bhudda,

Hmmm . . . the message says that Joomla has reported back that the email was successfully sent. [list]

Can your site send other email successfully?

Is the xxx.com in the From field a valid email address (or was it before you xxx'd it)?

Please check your spam folder.

[/list]Bob

Hey,

I can send mail via the default Joomla contact form perfectly (they arrive after about 4min) so afaik the system/server is correct :/

It is a valid email i xxx'd it to keep privacy up a bit😀

and finally i have checked my spam folder but nothing there. Ill try some other addresses after i get back from getting dinner. If you have any other suggestions please let me know.

Thanks for the help greyhead

mmm I've uninstalled the component and redownloaded and installed it. same issue still happens 😫

any more ideas?

Hi Buddah,

It looks as though the component is behaving perfectly, the problem is somewhere in the email transmission path, quite likely after it leaves Joomla. So we're looking at ISP filtering, spam folders, all that stuff.

No more thoughts at the moment . . .

Bob

Hello

i'm new here it's first time i'm using chrono forms i have same problem it's not sending any information to my email although i followed all steps

and i read all your comments but i don't know what is the debug button which you are talk about to get the error messege i'm sorry but i'm new here

i hope i can find a solution for my problem coz it's urgent for me

Thanks

Hi Eng_shimo,

DeBug is on the General Tab for your form, near the bottom.

Please also check the FAQ here #36 'My e-mails aren't being sent'

Bob

Gery thanks for the help and support

i have one more question

can i make a form where user can upload a file "video or audio" then creat alink automaticly for the upload?

Thanks

Hi Eng-shimo,

Yes, you can simply add a file upload field to your form for the first part.

The uploads are stored in the components/com_chromocontact/uploads/form_name folder with a slightly modified name. You can save this field name in the database, or you can move the files elsewhere and rename tham but that takes some special code. I posted a version in he last week.

Bob

Hi, i dont want to double post, so i reply here:

I have a problem like that, i didnt passed any step, i made all ok.

I have a website working in a paid hosting so i dont have any problem with emails settings.

Its is possible have some php problem? mine is 4.

If someone cant get me i hand, i really apreciatte it, i lost a week trying Comunnity Bulder
works.. and in the end i know my problems are from the vearsion of php.

Im working with Joomla 1.5.6. and i downloaded the Chrono 3 days ago

(Sorry for my english..)😟

Hi Danielaq,

Joomla doesn't support PHP v 4.0 (I think v4.3 is the earliest) - exactly which version do you have?

Please post a copy of the DeBug output from your form - turn DeBug On in the General Tab, temporarily remove any redirect URL, and submit the form.

Bob

Hi GreyHead
My php version is PHP Version 4.4.4

As i said, if i click on the form, i complete all and send, then sendme to the ok page.. but the email never arrive to my inbox/

I u want to test:

http://www.skateargentino.com.ar/v09/index.php?option=com_chronocontact&chronoformname=formulario_contacto

(the upload file isnt working beacuse i didnt set it yet).

If i put debug ON i get these message:

POST: Array ( [text_1] => danielaq [text_2] => [email]dani@hot.com[/email] [text_3] => dsadasds [fdf44136ec7f7a2f202dafbf1a86793a] => 1 )

E-mail message
From: webmaster skateargentino.com.ar [webmaster@skateargentino.com.ar]
To: [email]usuario@dominio.com[/email]
Subject: mensaje por la web skateargentino.com.ar

CONTACTARNOS

TU NOMBRE danielaq

TU EMAIL [email]dani@hot.com[/email]

TU MENSAJE dsadasds

Submitted by 190.229.156.13


Gracias por habernos contactado.

De ser necesario, pronto te responderemos.

skateargentino.com.ar

Do you have any idea?? Thanks!!!

Daniela

Hi Daniela,

Can your site send Emails OK? When new users register for example?

Please also check your spam folder - that's where most missing emails are.

Bob

Hi HeadGray

I didnt configure yet the register, cause i want to see these part work:
to contact just sendme an email and if the user wants, send some picture too;
and of course a 'Your message was sent..or wahtever'.

I have another needs, like a user registration with some fields (I tried once using
dropdown menu, radio and boxes but just the first option was showed, so i deleted
that form and i started again); and of course (sorry, again..) users can login when
they want to comment some article or want to login to go to the forum, or change
the profiles..

That is all i need, i readed can i do all with Chronos; i want to do that!!

If u like to test, you can email to [email]webmaster@skateargentino.com.ar[/email] and i'll reply;
the email is working. Have anything about in the spam folder.

Thanks for ur response, hope can helpme.

Daniela

Hi daniela,

I'n not clear what you are saying here.

Have you looked at the Email tutorial from the DownLoads area here?

Bob

PS The CF Joomla Registration Plugin will let you build custom registration forms.

haha.. ok, sorry about my english grammar. I'll do my best.

I try to explain again, forget all i comment before.

I need to fix the first issue:
The contact Form.
The link to the contact form is http://www.skateargentino.com.ar/v09/index.php?option=com_chronocontact&chronoformname=formulario_contacto

If you complete all the fields (excep the one for upload files), and the press SUBMIT, the page that you see after is "Thanks for your message... blablabla".

Till here, everything ok. Its supposed that you send the message and i will receive it. But its not happening: i dont receive any mail with your message.

I dont know what happens.. why the messages dont arrive to my inbox??

I repeat, my email is working, if you like send an email to [email]webmaster@skateargentino.com.ar[/email]

Thanks.

Daniela

PDT: If u like i will give you the user and password to login the administrator.

Hi Daniela,

did you read the "setup email" tutorial under Downloads/Chronoforms tutorials/ here at the website ?

Max

Hi admin
I read all twice before posting. In the tutorial say i have to test it with the link, i do that and its no working.

The only thing i think about is i didnt create a table to connect to "CONTACT OPTION", but i think it hasnt
to be a problem now beacuse i just try to send and email with the link form.

If u think i missed something, please mark it to me, i dont pretend the forum solve all my problems,
but i think can show me the way to.

(again sorry for my english grammar)

These is my settings:


I need to resolve this, its becoming a week with this problem. Thanks

Daniela
Buenos Aires, Argentina

Hi Daniela,

All that looks OK.

Can your site send emails? When a new user registers is a validation email sent to them successfully.

This is not about receiving emails but sending them from the site.

Bob

Hi GrayHead!
This last post its only about the contact form problem. I didnt try with the registrarion form yet.
I suppose i have everything ok, but i cannot discover why it isnt working.

Daniela

Hi Daniela,

Su sitio web puede enviar mensajes de correo electrónico?
Cuando un nuevo usuario se registra un correo electrónico de validación que se les envió con éxito?

No se trata de recibir correos electrónicos, pero el envío de la página web.

Bob

Hi GrayHead
Yes, my website can send emails, i have mi website working for 8 years; its a pais hosting;
so i have control over my accounts.

Hi Daniela,

Thank you. If you like, please send me a SuperAdmin Logon byt email or PM and I'll take a look.

Bob

Hi GreyHead
I sendyou and emails with the user and pass.
Thanks.

Daniela

Hi Daniela,

Mail works OK from the contact form

Bob

Hi GrayHead
But why i dont receive the email that you send???

Or there´s something i´m not understanding??

Daniela

Hi Daniela,

Either it's in your spam folder; or your isp is fltering it; or the email address is mistyped ???

I sent two and both reached me safely.

Bob

Hi GreyHead

My spam settings are off (so the junk email can enter too).
The email address (webmaster@....) its the same i use to receive the message for this forum.
I sended test messages to different addres like hotmail, yahoo and other pop accounts..
Would you like to sendme and email to [email]webmaster@example.com.ar[/email], i would reply (i'm not going to send you messages),
just for test.

Daniela

[[>> email address obscured : greyhead <<]]

Hi Daniela,

The form is not set up to send to the webmaster address but to usuario@dom . . . .com

Bob

Oh GreyHead!!
I cant believe it.. allways the little things make bigger problems.
Now all is working, inclusive the uploading files.
Thank u very very much!!!!!

Now i´m going to start with the registration form, if i have some questions i would ask.

Again, thank u very much!!!!!!!

Daniela

As far as I can tell I followed all the instructions and haven't been able to get the form to send emails. I used to before I upgraded to version 3.1. Here is my debug report using Joomla 1.5.9

* Form passed first SPAM check OK
* Form passed the submissions limit (if enabled) OK
* Form passed the Image verification (if enabled) OK
* Form passed the server side validation (if enabled) OK
* Form passed the plugins step (if enabled) OK
* Emails data loaded OK
* Form passed all before email code evaluation OK
* An email has been SENT successfully from (My Name)me@email.com to [email]you@email.com[/email]
* Debug End

$_POST array: Array ( [golf1_name] => My Name [golf1_email] => [email]me@email.com[/email] [golf2_name] => [golf2_email] => [golf3_name] => [golf3_email] => [golf4_name] => [golf4_email] => [PROD_1golfnum_225] => [PROD_4golfnum_900] => [PROD_bluegolfnum_1000] => [PROD_holesponsornum_200] => [PROD_dinnernum_75] => 1 [PROD_donate_1] => [chrono_verification] => SUDtQ [TOTAL] => [Submit] => Submit [a238c61f223e715e2380982566005af7] => 1 )

$_FILES array: Array ( )

I used real email addresses not the ones listed here and tried with three different ones. The data is saved successfully to the database table. I've checked my spam folders and still couldn't find any emails.

Hi scubaguy,

try to test with a @gmail address, also try to make the from name [email]someone@yourdomain.com[/email], also you may need to change the mail method in the Joomla global config!

Regards
Max

Ok, I finally got it working using SMTP as the send method. I'm not sure what changed to make it stop working, but it works now and that is what matters at the moment. Thanks for your help.