Timing out on submit

Hi all

Have feedback form/booking/quote forms set up at:

http://www.cooperautomotive.com.au

For without any reason though I am getting the following errors when a form is submitted.

* Your session has expired, please login again
* You are not authorised to view this resource.

General users of the website don't need to log in at all....

I cant see any pattern to when these errors are occurring ... also getting mixed results in both IE and firefox

Any ideas?

Cheers
Martin

The forms are at:

http://cooperautomotive.com.au/index.php?option=com_content&view=article&id=68&Itemid=97

http://cooperautomotive.com.au/index.php?option=com_content&view=article&id=89&Itemid=98

http://cooperautomotive.com.au/index.php?option=com_content&view=article&id=90&Itemid=99

All help appreciated...

Cheers
Chumby

Hi Chumby,

Just tried the forms and they show ok and submitted the first one and got :
Thanks ! Your email has been submitted to Cooper Automotive.

you have a redirect URL or some PHP ? this may arise problems if its not setup correctly, you can show me this but for the first form all is Ok here!

Regards
Max

Hi Max,

That is good news...

If have some php code - on submit after email has been sent:

<?php
global $mainframe;
$mainframe->enqueuemessage("Thanks ".$_POST['name']."! Your email has been submitted to Cooper Automotive.");
?>

Also a redirect URL:

http://cooperautomotive.com.au

Cheers
Chumby

Good, sometimes the enqueuemessage does problems so replace all that code with :

Thanks <?php echo $_POST['name']; ?>! Your email has been submitted to Cooper Automotive.

you can add some styles with font tags or so, it will not be looking cool as the enqueuemessage effect unless you use some good CSS styling, but if you get a problem because of it then you can do it this way! for me it was fine😉

Regards
Max

Max,

Just entered that code into the form at:
http://cooperautomotive.com.au/index.php?option=com_content&view=article&id=68&Itemid=97

and now I get a message on submut:

You are not allowed to view this URL.

Do you get that?

Cheers
Chumby

No errors, I'm getting redirected just after the submit, you need to remove the redirect so the new type of thanks message can work, its not like the enqueue one, but so far no errors or it wouldn't redirect!

Regards
Max

Hi Max,

Appears to be working now with that fix.

How though can I make it a little more user friendly so that users can "click here to go back" or indeed get redirected to somewhere that means something.

All they get at the moment is a blank screen...

Cheers
Martin

Hi Martin,

you can add some thank you code in the "onsubmit after email" box in the "form code" tab or add a url for the thanks page in the "redirect URL" field!

Regards
Max