Forums

Hi guys

I really need some help on this. I have created 3 forms on my website, one being a registration form

<!-- w --><a class="postlink" href="http://www.soulam.co.uk/index.php?option=com_chronocontact&Itemid=87">www.soulam.co.uk/index.php?option=com_c ... &Itemid=87</a><!-- w -->
<!-- w --><a class="postlink" href="http://www.soulam.co.uk/index.php?option=com_chronocontact&Itemid=62">www.soulam.co.uk/index.php?option=com_c ... &Itemid=62</a><!-- w -->
<!-- w --><a class="postlink" href="http://www.soulam.co.uk/index.php?option=com_chronocontact&Itemid=83">www.soulam.co.uk/index.php?option=com_c ... &Itemid=83</a><!-- w -->

All the validation works, and the forms re direct correctly to the thank you pages on completion. All the emails are enabled, and all correctly had the green box when enabled. Email results to admin and user are both turned on and email is turned on.

No emails are sent either to admin or to the user, and nothing gets written to the database. No custom code has been written, and this is the debug message I get from the Registration form

_POST: Array ( [text_2] => Tony [text_4] => [email]tony@tonicdesigns.co.uk[/email] [text_8] => [text_9] => scarface [text_10] => scarface [text_11] => scarface [chrono_verification] => vQCkt [undefined] => Register me now [2a8338f13ec7f52547248017ccd0e725] => 1 )
E-mail message

From: []
To: [email]tony@tonicdesigns.co.uk[/email]
Subject: Soul A.M. Registration
Join the Soul A.M. community
Join the ever growing Soul A.M community and receive all the benefits it brings. Access to show rewinds and downloads, exclusive MJ mega mixes, the Soul A.M shop, exclusive gig news and much more….
Name*:Tony
Email*:tony@tonicdesigns.co.uk
Address:
Username*:scarface
Password*:scarface
Verify password*:scarface


Submitted by 90.209.20.165

Your help will be greatly appreciated
Thanks
Tony

Hi scarface,

It looks as though you may need to set From & ReplyTo names and email addresses. Please make sure that you sent with a *different* email address from the From/ReplyTo address.

Bob

Hi Greyhead

thanks for the reply. I did that on the registration form. Still no email and this is what the debug gave me

_POST: Array ( [text_2] => tony [text_4] => [email]creative@tonicdesigns.co.uk[/email] [text_8] => sddssd [text_9] => scarface [text_10] => scarface [text_11] => scarface [chrono_verification] => z89PK [undefined] => Register me now [2a8338f13ec7f52547248017ccd0e725] => 1 )
E-mail message

From: [email]real@soulam.co.uk[/email] []
To: [email]tony@tonicdesigns.co.uk[/email]
Subject: Soul A.M. Registration
Join the Soul A.M. community
Join the ever growing Soul A.M community and receive all the benefits it brings. Access to show rewinds and downloads, exclusive MJ mega mixes, the Soul A.M shop, exclusive gig news and much more….
Name*:tony
Email*:creative@tonicdesigns.co.uk
Address:sddssd
Username*:scarface
Password*:scarface
Verify password*:scarface


Submitted by 90.209.20.165

Hi scarface,

This

From: [email]real@soulam.co.uk[/email] []

tells me that you don't have a From Name set.

Bob

Hi GreyHead

sorry to sound ignorant but can you explain what you mean by From Name Set and what I need to do

Thanks

Hi GreyHead

I thought it maybe because I did not have a DB connection, to pointed the for to the jos_users table, but still nothing.

Any help would be greatly appreciated

Thanks

Hi scarface,

I think one or both of these is missing in the General Tab.

Bob

Hi Bob

my general tab looks a little different, but I change the from field in the email set up tab???

[attachment=0]gen.tiff[/attachment]

Hi scarface,

Apologies, for some reason I thought you were using the older version of ChronoForms.

Do you have Emails Enabled:1 Disabled:0 showing in the Forms Manager view (the list of all your forms)?

Bob

Hey Bob

no problem. Yes all forms have emails Enabled 1 Disabled 0

Thanks

Hey Bob

just wondered if you had any more thoughts my issue? I would really appreciate any help

Thanks

Hi scarface,

Yes, please take a screen shot of the Email Setup tab for me. Something's still missing here, I just don't quite know what :-(

Bob

PS It's 11 pm here - I'm off to watch Life so back in the morning.

Hey Bob

hope this helps. The reg form is actually writing to the jos_users table, but blank entries.

[attachment=0]email.tiff[/attachment]

Thanks

Hi scarface, I can't view any of your .tiff images, can you post a common format please ?🙂

regards
Max

Hi Max

try these. I think this might be a little deeper than just the forms, as I'm not getting any emails at all - not even the forgotten password emails, so not sure if somethings gone a stray during the configuration process??

[attachment=1]gen.jpg[/attachment]

[attachment=0]email.jpg[/attachment]

Hi scarface,

That 'Dynamic From Email' requires that you have a Feild named Admin with a valid email address as the value. I don't think that you do; please replace that box with a static From Email box and put a valid address in there.

Bob

Hey Bob

ok have tried that but still no luck. The form seems as though it is doing all the right things, going to the thank you page, but no emails!!

Tony

interestingly the registration page is now going to a 403 error message when submitted??

Hi scarface, you have "enable registration disabled" at joomla config ? the plugin depends on joomla config too!

Regards
Max

Hey Max

yes that fixed that issue thanks. I turned it off because eventhough I linked the Joomla Registration plug in with my registration form I did in ChronoForms, it still linked to Joomlas default page.

I still am not receiving any emails though.

Thanks for your help

Tony

Hi Tony,

which emails you are not getting ? registration ones or setup emails in the form ?

did yo read the last step of the Joomla registration PDF tutorial at the Downloads area/ CF tutorials ?

Regards
Max

Hey Max

yes that all works fine now, as I've changed the default.php and all go to the correct registration page. The issue I have is that I am receiving none of the emails from any one of the 3 forms I have. So no registration activation email, and no emails from the other forms.

All the forms have email enabled, and I have done all the tests Bob suggested, but while everything else seems to work, no emails are forthcoming.

Thanks
Tony

Hi Tony,

Registration emails to be configured in the plugin config screen, for other emails, show me a screenshot for the "setup emails" tab!

Regards
Max

Hi,

I am having the same issues as Tony with current version. No emails get delivered to static or dynamic email accounts.

My configuration looks exactly the same (apart from recipient email address).

I have spent hours on this and getting nowhere. Debug tells me everything is OK, but something is wrong somewhere.

I have earlier versions of the component running on other sites with no issues.

Hi jmccann,

Can I see the debug please ?

Regards
Max

Hi Max,
I have same problem on two different domains.

Good, the email is not enabled, for a full tutorial on how to do it with some images please look at : Downloads/Chronoforms tutorials/ setup email PDF file at our site here🙂

Regards
Max

Hi Max,

Many thanks for prompt reply. Its SOLVED🙂

I totally missed this enable box. I was setting up using my knowledge of earlier vesrion of Chrono Form where there is no box to enable.

jim