Form data log not saving to database

How to fix form data not saving to the database log.

Overview

The issue occurs when a redirect action or page change happens before the logging action can complete.
Ensure the Log Data action is placed before any redirect or page navigation in the form's event sequence.

Answered
ChronoForms v8
ve verdantgrowth 16 Sep, 2025

I am using the latest version of CF8 on a Joomla website.The form is working correctly except that it is not saving data to the database. In Settings > General > Log Data set to "Yes". I have added no other save to database action to the form. How do I correct this issue?

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Max_admin Max_admin 16 Sep, 2025
Answer
1 Likes

Do you have a Redirect action at the Submit event ? if yes then it will redirect before Logging, for this you either need to:

  1. Use a Log Data action BEFORE the Redirect
  2. Set the Redirect to have a delay, and show a message like "You will be redirected in 2 seconds"
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

Hi Max,

I am expriencing the same issue but I do not have a redirect in my form. On page 7 - Submit sends the email and Save's the data to a DB table and then goes to the next page which is a Submission success page in HTML module.

Do I need to change something here to make the log work?

Form data log not saving to database image 1 Form data log not saving to database image 2

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