Problem saving form

stievano 12 Sep, 2024

Hello

I create a form by inserting the fields in the Load label and in the Submit label, but when I click on the Save button all the fields disappear and nothing is saved

How can I solve this problemI have a valid license

Regards

stievano 13 Sep, 2024

Hello

I also tried to install ChronoForms v8 in a clean version of Joomla 4 but nothing to do:when I create a form and insert the fields and click the Save button the fields disappear and nothing is saved even if above there is the writing "Form saved successfully."What should I do

Thanks

stievano 13 Sep, 2024

He

further information to help the problemIt does not save when I insert the following fields:Checkboxes GroupRadios GroupDropdownPractically in fields with multi-choiceIn debug it is written:{"pad":"","space":"","rad":"","bw":""},"acl":"","acl_error":"You can not access this form."}Please help meRegards

Max_admin 14 Sep, 2024

Hi Stievano

Can you post a screenshot with the error ?

if you do not use these fields then the form saves correctly ?

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
stievano 14 Sep, 2024

Hi Max

If I don't use these fields the sort is saved correctly

If instead I insert one of the fields; Checkboxes, GroupRadios, GroupDropdow, Html and click on the Save button they all disappear.

However I noticed via PhpMyAdmin that in the database table there are but in the debug field it is written "{"pad":"","space":"","rad":"","bw":""},"acl":"","acl_error":"You can not access this form."}"

I attach the screenshots

Thank you

insert_fields.jpg

This is what you see with phpmyadmin in the element field

save_form.jpg

This is what you see with phpmyadmin in the param field

phpmyadmin_result_element.jpg

These are the fields I insert including Checkboxes

phpmyadmin_param.jpg

This is the result when I click the Save button and the fields disappear

espantos 21 Sep, 2024

I also have a similar problem.

I don't lose all the fields, but some fields at the end of the form. I've tried everything and it doesn't work.

Max, can you help us understand?

espantos 22 Sep, 2024

Max,

To help you find the code solution, I'll contribute one more piece of information.

In my case, what I discovered is that there seems to be some limitation on the size of the JSON that is saved in the database (or when sending it to the database).

For my scenario, I reduced the text of some properties, eliminated some non-essential settings, and as I did so, I was able to save a larger number of fields in the form.

I'm using the limit. I can't include any more fields or properties that the form breaks.

espantos 22 Sep, 2024
1 Likes

My final contribution to the potential issue here...

I increased the size of the post_max_size variable in my php.ini file and stopped having issues.

Max_admin 17 Oct, 2024
Answer

Thank you very much for reporting the fix!

stievano, do you still have this problem ?

Edit:

As of v8.0.34, there is a new Chronoforms 8 Setting under the "Settings" page to "Increase Max Fields", this will try to solve the problem without having to change the server setting 

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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