If Form Doesn't Send URL Changes

Hi there,

When I send an email, if it fails for whatever reason the URL changes and messes up page format. How can I fix it so that the url is like this:
www.mysite.com/contact-us.html

Instead of this?
www.mysite.com/contact-us.html?chronoform=contact-form

Thanks!

both urls are the same, the 2nd one has "query parameters", this should not have any impact on your page

it must be something else messing the page format

what happens exactly ?

Hi Max,

1) Actually both URLs look different. How can I have the URL to look like this: www.mysite.com/contact-us.html? Again it only adds this "?chronoform=contact-form" to the end of the url if the form fails.

2) I have the form set-up as per below. It is 2 columns but when the form fails the right column goes below the left column and you don't see the photo.

<div id="contact-form" class="row">
 <div class="col-lg-6 col-md-8 col-xs-12 email-form">
   <div class="the-form">{chronoforms8}contact-form{/chronoforms8}</div>
 </div>

<div class="col-lg-6 col-md-4 col-xs-12">
<div class="contact-details">
<img src="images/contact-page.jpg" alt="Contact Us" />
</div>
</div>
</div>

Thanks!

please send me a link to the form so I can check this, you can use the contact page if you do not want to post a link here