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CF6: Could not initiate Mail function

pklinke 11 Sep, 2023
since few weeks visitors have the message above sending a cf6 contact form. the website owner gets no mail.
The text after sending confirms that the mail would be sended.
what's happened and how to solve?

joomla 3, php 7.4
Max_admin 11 Sep, 2023
if an email is sent to the visitor then something should be wrong with the email settings to admin
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
pklinke 12 Sep, 2023
Misterious, site copied to another hoster works. I will check the settings but nothing was changed in the forms since years.

I am thinking about updating CF. Is there a function to take over the existing forms?
Max_admin 12 Sep, 2023
Answer
joomla 3 does not support v8, I suggest you keep your CF6 till you have J4
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
pklinke 13 Sep, 2023
Hello
I cannot find out the problem.
The settings in the form looks well for me ( I am not fit in CF6)






But what I saw is, that in Joomla config I cannot send a testmail, too. Undepended PHPmail oder sendmail.

Is here someone who can help?
Max_admin 13 Sep, 2023
clear the "from email" and "from name" fields
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
pklinke 13 Sep, 2023
Aren't this fields needed to have the sender mail and name? So the mail to Website owner will have name and mailadress from it's owner instead of customers data.

I have removed them and I have no error message now.


Peter
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