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Hello, I am running ChronoForms 3.0 beta 2 on Joomla 1.5.6.

When I paste HTML that contains the Danish letters æøå into the Form Code, and then click Apply, then only the HTML up until the first Danish letter is saved, the rest is discarded. There is no warning or error message.

The workaround is to use HTML entities, such as &oring for ø, and that will save OK.

However, then the problem is that the auto generated email template is only generated up until the first Danish letter HTML entity is encountered, the rest is ignored, and I end up with only a partial email template. Again no error or warning messages.

Is this a bug?

Thanks

Hi cmosses,

please check that your DB table charset is utf8 ? and every field inside it too ? I test here with Russian characters and it looks working fine..

Max

The database collation and the collation of all the fields is utf8_general_ci. Is that OK?

Hi,
I have exactly same problem as cmosses. I have Joomla 1.5.6, CHRONO 3.0 J1.5 BETA 2, and I can't get working Finnish letters äää ööö (ååå) at "FORM CODE" --> "On submit code - after sending email".
All text after finnish special letters is discarded. BUT, If I go to the phpmyadmin, and edit the form at jos_chrono_contact --> and field "onsubmitcode", everything works fine after saving. No discarding text, and äää ööö appears fine to the frontendpage. And yes, my *nix / mysql DB / table charset is set to UTF8_general_ci.

I cant generate this here at all so it should be some issue with your websites or something else I'm not sure but lets try this hack :

at admin.chronocontact.php find the saveChronoContact function and then find this line :

$post = JRequest::get( 'post' , JREQUEST_ALLOWRAW );

add after it :

$post['html'] = htmlentities($post['html'] );

let me know how that works!

Ok, I tried but it didn't work. I am not sure if I did it right, because I found "$post = JRequest::get( 'post' , JREQUEST_ALLOWRAW );" line from three places.
ROWS: 270, 343 and 1185
I hope you find solution for us🙂
ps. I don't believe my websites is the problem. Everything is pretty newly installed with default settings.

Hi epd, did you add the hack to the function I mentioned ? first find that function name and inside it you will find the desired line.

let me know

Regards

Max

I can confirm now that the hack didn't work. 😑
edit: and I just noticed it did mess up with all the "FORM CODE" --> "FORM HTML". It changed the code to this: "&amp;amp;amp;amp;lt;p&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;label for=&amp;amp;amp;amp;quot;name_f&amp;amp;amp;amp;quot;&amp;amp;amp;amp;gt;Etunimi&amp;amp;amp;amp;lt;/label&amp;amp;amp;amp;gt; &amp;amp;amp;amp;lt;input type=&amp;amp;amp;amp;quot;text&amp;amp;amp;amp;quot; name=&amp;amp;amp;amp;quot;name_f&" and "<div class="form_item"><div class="form_element cf_heading"><h4 id="" class="cf_text">"
(It's good I took backups before messing with admin.chronocontact.php)

Hi epd,

I'm sure its some server setting, because it works fine here and will work with you if you tried some where else, but whats it exactly this is what I'm not sure about yet.

Regards

Max

Hi admin,
We just installed joomla to another server with different apache+php- configuration and chronoforms worked fine, just as it ought to be.
Our configuration is:
Apache/1.3.34 (Debian) PHP/4.4.4-8+etch6

The configuration we tested with:
Apache/2.2 (Debian) PHP Version 5.2.0-8+etch11

The charsets are set as same (utf8_unicode_ci) at both servers.

So it seems that the problem it with Apache 1.3.34 or Php 4.4.4-8. At the moment it is not possible to change to Apache 2.2 w/ Php5.x because of Joomla incompatibilites.
Any ideas?

And to cmosses, have you solved the problem?

Hi epd,

it works well here with Apache 2.2.8 and PHP 5.2.5, I believe its some server or PHP setting.

I want you to test something else, do you know the function you edited ? the save one, at the end of this function you should see a $mainframe->redirect line, comment it by add // infront of it.

now below the line :

$post = JRequest::get( 'post' , JREQUEST_ALLOWRAW );

add

echo $post['html'];

now save the file, open the form, add your danish code and click SAVE, you should see your danish code, do you see it all or also cut at the first danish letter ?

Hi. I took some pictures step by step.

1)


2)


3)

In picture 4. and 5. you can see all text after first ä/ö/å letter is cut away.
4)


5)


So immediately after pressing SAVE and echoing $post[''], nothing seems to be cut away. I hope this helps you a little bit more.

-EPD-

Very good, lets try another small thing please.

with the same hack already working in place, lets add this line 2 times :

echo $row->onsubmitcode;

once after those lines :

if (!$row->bind( $post )) {
		echo "<script> alert('".$row->getError()."'); window.history.go(-1); </script>\n";
		exit();
	}

next one after those lines :

if (!$row->store()) {
		echo "<script> alert('".$row->getError()."'); window.history.go(-1); </script>\n";
		exit();
	}

I expect that at the 2 places we should get the same output as the first hack in your screenshot above, please let me know.

Regards

Max

I can confirm that adding that line to those two places, does exactly the same as earlier hack. Just how you expected!🙂
I'll wait next step of briefing to do. And thanks so far for helping me.

Hi epd,

the result we reached means that before Chronoforms adds the data to the database, all the characters are there, so the issue is with the database itself or the joomla core code which inserts the data, can't know how to fix this though.

Cheers

Max

I had similar problem with Russian letters, I solved it by adding adding the line in htaccess file directive without any hacks mentioned above :

AddDefaultCharset UTF-8

Hope this will help...

Thanks for the tip, hopefully this will solve it for those we have the same problem!

Regards,
Max

Hello ,

I have also problem with french letters.

I'm new in Jommla and I don't understand this solution:

I had similar problem with Russian letters, I solved it by adding adding the line in htaccess file directive without any hacks mentioned above :

AddDefaultCharset UTF-8

should I only add this line "AddDefaultCharset UTF-8" to my joomla's htaccess.txt file?

Best,
Damian

Hi Damien,

Yes, try that please.

Bob

Hi Bob,
thanks for your answer 🙂
the solution with "httaccess" didn't help. The problem was with my webhoster.
As default my webspace runs under charset ISO-8859-1.
I changed my server's presets and now everything works very well :mrgreen:

Best,
Damian

Thank you for posting the fix!

Cheers,
Max

Hi all,

I had similar problem with Spanish characters.
The solution AddDefaultCharset UTF-8 in .htaccess worked for me.

Note: I had to put the file .htaccess in my /administrator directory.

Hope this help.

Bye.