Forums

Connection Error on Validation

directivemsp 05 Jun, 2023
Hello,

I'm trying to validate a copy of Chronoforms 6, but getting this error: We could not connect to the chronoengine.com web server.

What would be causing this error?

And I do see the serial number field, however the numbers I have available / have tried are not working with that field. Is there something specific I should be using for this field?
Max_admin 10 Jun, 2023
Does your server have curl enabled and is there any limits on the domains to connect to?
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
directivemsp 06 Jul, 2023
Our host has confirmed that curl is enabled.

I was attempting validate a copy of CF6 with a key that is supposed to be unlimited, to my knowledge. Is that still valid?
Max_admin 06 Jul, 2023
if the error is "we could not connect" then it's a connection problem, does the curl have a list of allowed URLs ?
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
directivemsp 11 Jul, 2023
We checked with our host, and there is not a list of allowed URL's.
Max_admin 12 Jul, 2023
can you post a screenshot of the error or send it by the "contact" form ?
Max
ChronoForms developer...
Did you try ChronoMyAdmin for managing your Joomla database tables ?
You need to login to be able to post a reply.