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Error in administration in 'g3_loader.php'

J
jmgroud posted Mar 13, 2023 at 09:55
#399987
Hello

I'm using :
- Joomla 4.2.8
- Chronoforms 7.0.10
- Php 8.1.11 (recommanded by Ionos)

When i want to go to the administration of Chronoforms, i have this error message :

Failed opening required '/homepages/27/d203673211/htdocs/felicite19-Joomla4/plugins/system/chronog3_plg/chronog3/g3_loader.php' (include_path='.:/usr/lib/php8.1')


With Php bersion 8.0, here is the error message :

Failed opening required '/homepages/27/d203673211/htdocs/felicite19-Joomla4/plugins/system/chronog3_plg/chronog3/g3_loader.php' (include_path='.:/usr/lib/php8.0')

So, i can't test chronoforms whith Joomla 4.
What's append ?
Thanks a lot.
Jean-Marie
J
jmgroud posted Mar 14, 2023 at 08:53
#399998
When did you install it ? Did it work before ?
Some file is missing, download v7 the installer from our website then install it again, do not uninstall first.
Best regards,
ChronoEngine Team

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English
Hello
Thank you for your reply
Chronoforms was working before the migration from Joomla 3 to Joomla 4. I can't tell you exactly when Chronoforms stopped working because I tested the different extensions before Chronoforms and made updates.
Reinstalling Chronoforms 7 removed this error. So that's the solution.
THANKS
Jean-Marie

Français
Merci pour votre réponse
Chronoforms fonctionnait avant la migration de Joomla 3 vers Joomla 4.
Je ne peux pas vous indiquer exactement à partir de quand Chronoforms n'a plus fonctionné car j'ai testé les différentes extensions avant Chronoforms et ai effectué des mises à jours.
Lé réinstallations de Chronoforms 7 a supprimé cette erreur. C'est donc la solution.
Merci


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