Email Results Format

I've been able to create my form, and have it send to me.

The problem is that no matter what I do, I'm getting HTML code in the results.

Within Forms Management -> [Form Name] -> Setup Emails -> Email Properties, I've selected "Plain Text"

However, when I get my form in email, this is what I get.

<div class="form_item">
<div class="form_element cf_textbox"><label class="cf_label">Name</label><span>: Name Here</span></div>
</div>
<div class="form_item">
<div class="form_element cf_textbox"><br /><label class="cf_label">Email</label><span>: [email]email@address.com[/email]</span></div>
</div>

Did I miss something simple in the configuration?

I'd like the response to come back simply ...

Name: Name Here
Email: [email]email@address.com[/email]
[etc]

Hi,

that's because the template creator doesn't care about the plain text option and just take the form HTML, you will need to go the email templates tab and clean the HTML yourself!

Max

Okay then ... define "clean the HTML yourself" for me..

If I remove everything from the Email Setup tab, then submit a form, I get a response back that's long and full of gibberish. (Okay, not gibberish, but it's loaded with HTML code.)

If I go to the Email Setup tab and "remove formatting" then I get a response back that is at least readable, but still loaded with HTML tags.

If I remove ALL the text, and simply put in

Name{text_1}
Email{text_2}

Then view the HTML code, I get

<p>Name{text_1} Email{text_2}</p>

How then, does one get back a simple plain text response, with each field on a new line?

Hi, the template editor has a small button called HTML, click it and you see the HTML code of your message, remove those <p> tags because they are inserted by the editor and make your clean plain text and then retry!🙂

Max

When I do that, and have it as such ...

Name{text_1}
Email{text_2}
Services Requested{select_6}
Extra Information{text_8}

When I hit 'Update' this is what shows up in my editor:

Name{text_1} Email{text_2} Services Requested{select_6} Extra Information{text_8}

When I again edit the HTML this is what I see:

<p>Name{text_1} Email{text_2} Services Requested{select_6} Extra Information{text_8}</p>

So I remove the HTML tags and make it look as the first example, and the cycle repeats.

Hi,

I have asolution to remove any HTMl tags, however the whole text will be one line only, it seems like the editor must be disabled for plain text emails, I will fix this in the new release, if you have any ideas or comments then please let me know!

Regards

Max