Send different email depending on drop-down selection

funkyrhino 02 Nov, 2021
Hi there,

In Chronoforms 5 we want to build a form that sends an email depending on what the user selects on a drop-down.

So, if user selects drop-down A, the user is sent email A. If user selects B, they get sent email B.

I've looked on forum and can't find anything but I did find this;
https://www.chronoengine.com/faqs/52-cfv4/cfv4-emails/2603-how-can-i-send-an-email-to-different-addresses.html

On an older post, Greyhead mentioned that the code that was used in the above, an also be easily adapted to work with a different email. (https://www.chronoengine.com/forums/posts/t102685/how-to-set-different-actions-based-on-dropdown-choice)

How would I use similar code to set which email is sent, based on the user's selection on the drop-down field?

Thanks in advance for your help!

Cheers,

Matt
GreyHead 03 Nov, 2021
Hi Matt,

I'd suggest that you use an event switcher to react to the drop-down selection. You could include an email action in each event; or you could create and save some or all of the email body and include that in an email after the switcher.

Bob
funkyrhino 03 Nov, 2021
Hi Bob,

Thanks very much for getting back to me so quickly.

Is there a guide or some instructions on how to use the Event Switcher? Does CF5 have a user guide with relevant references to using the Event Switcher tool?

If you could please point me in the right direction, that would be great.

Many thanks,

Matt
funkyrhino 05 Nov, 2021
Hi Bob,

Brilliant, thank you!

Matt
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