Forums

Form visible in preview but not on main site

dkintheuk 08 Jun, 2021
Hi there,

I'm struggling with some forms that used to work fine but now will only display in preview while logged in but won't display on the site for visitors.

The forms are in a module on an SP Page Builder page.

Has something changed?

https://berzerkproductions.com/drama-classes/senior-summer-school-2021-enrolment

and

https://berzerkproductions.com/drama-classes/junior-summer-school-2021-enrolment

Everything was working fine till today. It feels like there is a new problem that has appeared out of nowhere and nothing has been updated on the site...

Cheers,

Rob.
GreyHead 09 Jun, 2021
Hi Rob,

The form isn't being loaded in the page - all that is there is this snippet:
<div class="semanticui-body G2-joomla chronoforms  index">

</div>
I have no idea what might be causing that though :-(

Bob
dkintheuk 09 Jun, 2021
So as I say, there have been no changes to the site, no upgrades recently since it was working and now it will jus tnot display...

What inofmration would help diagnose the issue?

Cheers,

Rob.
GreyHead 09 Jun, 2021
Hi Rob,

I would check to see if the form opens in the direct URL - the preview link in the Forms Manager should check that. If it does then there is something going amiss with the way the module is working. You could check that on another basic test page.

Bob
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