For some users the submit button just reloads the page.

How to fix a CF form submit button that reloads the page.

Overview

The issue was caused by an intermittent problem, possibly related to browser sessions or caching, where the submit action failed to process and only refreshed the form.
Test the form using the Frontend view link to isolate the issue, and if it recurs, enable debug mode to capture error details for further troubleshooting.

Answered
ChronoForms v7
EQ EQAChrono 29 Oct, 2020
Some users complained that the submit button didn't work, but it does work for me on all platforms. I was able to remote control one of the users PCs, and we tried with Chrome and Firefox. I cleaned cookies and tried again, but it doesn't work: hitting the submit button reloads the form with the info still in the boxes, except for recapthca, that gets unchecked.

I activated debug for a while to copy the result:

This is private content

This is private content

Max_admin Max_admin 29 Oct, 2020
Does the same problem occur when you test the form using the "Frontend" view link ?
Max, ChronoForms developer
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EQ EQAChrono 10 Nov, 2020
Answer
1 Likes
I have been trying to reproduce the error with no success.

It stopped happening without making any changes, so... If it happens again I will let you know.
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