Hi, all of a sudden getting this error on one form, the "thank you message" after sending the form appears but on top of the "thank you message" there is also this "Empty message body", only the body isn't empty, but the email is not sent. I haven't touched anything so I wonder what it could be. Thanks.
Forums
"Empty message body" message
Error corrected itself. Used the debug and noticed nothing was wrong, the emails are now sent correctly and the form doesn't display the "Empty message body" error. I wonder what that glitch was, maybe my server. Anyhow, solved.
Getting this error again:
When this error appears, the email is not being sent.
I have not touched or modified anything so what's causing this I have no clue, if anyone has experienced this pls share.
When this error appears, the email is not being sent.
I have not touched or modified anything so what's causing this I have no clue, if anyone has experienced this pls share.
I have been reading that it could be something to do with Joomla's mail setting, I'm not too convinced as I have never touched those settings and Chronoforms it's mostly always worked, but just to be on the safe side could I know how you've configured the main email setting in Joomla?
Debugger as follows:
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;
mso-font-charset:0;
mso-generic-font-family:swiss;
mso-font-pitch:variable;
mso-font-signature:-536870145 1073786111 1 0 415 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{mso-style-unhide:no;
mso-style-qformat:yes;
mso-style-parent:"";
margin-top:0cm;
margin-right:0cm;
margin-bottom:10.0pt;
margin-left:0cm;
line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;
mso-fareast-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;
mso-fareast-language:EN-US;}
.MsoChpDefault
{mso-style-type:export-only;
mso-default-props:yes;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;
mso-fareast-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;
mso-fareast-language:EN-US;}
.MsoPapDefault
{mso-style-type:export-only;
margin-bottom:10.0pt;
line-height:115%;}
@page WordSection1
{size:595.3pt 841.9pt;
margin:70.85pt 2.0cm 2.0cm 2.0cm;
mso-header-margin:35.4pt;
mso-footer-margin:35.4pt;
mso-paper-source:0;}
div.WordSection1
{page:WordSection1;}
-->
Array
(
[chronoform] => contact
[event] => submit
[subject] => Virtual
[email] => *******@gmail.com
[message] => ddddddddddd
[g-recaptcha-response] =>
03AGdBq25Vfz4DJ5Xwp5vLJC77km-ju1gKFAMSA2H5EPJ9QkS6GesZQwXRdmQmU72YAQ1bKUJDTjnaSnzaqwuKPVwkBi1DPN7rx5nhiCDA0bKD5zaK2FbnLN6TZwJG6cEYxaAQcYtbLlYvHC8lAEXlT18H9vPS6XgPfvPiKjyUw2ejlEm_aj5yL6wYsp8EJ5yCkPZLR5QysN8Ll7CGi6Gkn1OqILggIjLfMEgrehKgDav-xOuqARwNZ5ChldqDVHesH_Bx5Mu4cG40GThg1pCDtVuVQzzuDFvD0ejTncGGgL9R-4BUErdXN1GZbdOCx3Pc5OfJwGCeEExMVtJ0FoE-Nvw9qq26KEN_M0jMFJfsaPshAgviCZJ0OfA2xLxNP8SDV41xs1pENxyDpPM_SE5u3BAWM7kTGKf7x-QFM4ZkTV3lA5D2xdIxMcl3DpYfphZFJSwSGHNxtjbC
[button7] =>
[how_did_you_find_us] =>
[Itemid] => 123
[option] => com_chronoforms6
[view] => form
)
Array
(
[submit_validate_fields] => Array
(
[log] => Automatic validation
enabled.
[var] => 1
)
[email2] => Array
(
[recipients] => Array
(
[0] => *******@*********.com
[1] => ******@gmail.com
)
[subject] => Contact form
(Virtua)
[body] =>
[from_name] => S********
[from_email] =>
[reply_name] =>
[reply_email] => *******@gmail.com
[result] => the Mail could not
be sent.
[var] =>
)
)
Debugger as follows:
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;
mso-font-charset:0;
mso-generic-font-family:swiss;
mso-font-pitch:variable;
mso-font-signature:-536870145 1073786111 1 0 415 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{mso-style-unhide:no;
mso-style-qformat:yes;
mso-style-parent:"";
margin-top:0cm;
margin-right:0cm;
margin-bottom:10.0pt;
margin-left:0cm;
line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;
mso-fareast-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;
mso-fareast-language:EN-US;}
.MsoChpDefault
{mso-style-type:export-only;
mso-default-props:yes;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;
mso-fareast-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;
mso-fareast-language:EN-US;}
.MsoPapDefault
{mso-style-type:export-only;
margin-bottom:10.0pt;
line-height:115%;}
@page WordSection1
{size:595.3pt 841.9pt;
margin:70.85pt 2.0cm 2.0cm 2.0cm;
mso-header-margin:35.4pt;
mso-footer-margin:35.4pt;
mso-paper-source:0;}
div.WordSection1
{page:WordSection1;}
-->
Array
(
[chronoform] => contact
[event] => submit
[subject] => Virtual
[email] => *******@gmail.com
[message] => ddddddddddd
[g-recaptcha-response] =>
03AGdBq25Vfz4DJ5Xwp5vLJC77km-ju1gKFAMSA2H5EPJ9QkS6GesZQwXRdmQmU72YAQ1bKUJDTjnaSnzaqwuKPVwkBi1DPN7rx5nhiCDA0bKD5zaK2FbnLN6TZwJG6cEYxaAQcYtbLlYvHC8lAEXlT18H9vPS6XgPfvPiKjyUw2ejlEm_aj5yL6wYsp8EJ5yCkPZLR5QysN8Ll7CGi6Gkn1OqILggIjLfMEgrehKgDav-xOuqARwNZ5ChldqDVHesH_Bx5Mu4cG40GThg1pCDtVuVQzzuDFvD0ejTncGGgL9R-4BUErdXN1GZbdOCx3Pc5OfJwGCeEExMVtJ0FoE-Nvw9qq26KEN_M0jMFJfsaPshAgviCZJ0OfA2xLxNP8SDV41xs1pENxyDpPM_SE5u3BAWM7kTGKf7x-QFM4ZkTV3lA5D2xdIxMcl3DpYfphZFJSwSGHNxtjbC
[button7] =>
[how_did_you_find_us] =>
[Itemid] => 123
[option] => com_chronoforms6
[view] => form
)
Array
(
[submit_validate_fields] => Array
(
[log] => Automatic validation
enabled.
[var] => 1
)
[email2] => Array
(
[recipients] => Array
(
[0] => *******@*********.com
[1] => ******@gmail.com
)
[subject] => Contact form
(Virtua)
[body] =>
[from_name] => S********
[from_email] =>
[reply_name] =>
[reply_email] => *******@gmail.com
[result] => the Mail could not
be sent.
[var] =>
)
)
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