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Trouble Printing Out Email Return Form

cb

cb1 22 Aug, 2008

Hey,

This is a bugger... I have a LONG form. It delivers the data to the recipient via email - using a template.

The form is submitted - and the form APPEARS FINE upon receipt.

However - in Outlook (according to my client who forwarded me a FAX of their printout) and in YAHOO - it does not print correctly. Meaning whole fieldsets are missing or off to the right. I'm not as worried about my Yahoo mail as I am the clients Outlook.

It prints perfectly in Apple Mail (figures they'ed get it right)

Anyway - I am on a Joomla 1.0.15 site using the most recent Chrono Forms tool for Joomla 1.0 versions.

Has this happened to anyone else? Any thoughts on how to fix it? I'm confused.

Help! Thanks!

Max_admin 22 Aug, 2008

Hi cb1,

No idea, in chronocontact.php you will find some line like this one :

<!DOCTYPE html PUBLIC \"-//W3C//DTD HTML 4.0 Transitional//EN\">

followed by few others, maybe this causes the problem ? try to remove it and leave the message body only!

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

cb

cb1 22 Aug, 2008

In the body I have no header...

the code starts off like this:

<style type="text/css">
.answer {
  color:#990000;
font-weight: bold;
	font-style: italic;
}
</style>

<div style="width:720px;><form action="" method="get" >
<fieldset style="width:720px; float:left; background-color:#FFF; border:2px solid #00cccc;"><legend>Personal</legend>
 <div style="width:520px; float: left;">

There is no formal body tag in my html email template window. We're you thinking maybe I had duplicate information?

Here another question - I have a container div 720px wide. In that I have fieldsets... should each fieldset be in it's own DIV? and also in the container div?

cb

cb1 22 Aug, 2008

I took out that line of code - and in Yahoo - it now behaves differently... not perfect. I have not heard from my client as to how it prints from Outlook...

In yahoo however - it does this:
1 - It prints out the whole response
2 - but it divides it up by however many WHOLE FIELDSETS it can fit on the page...
So the first page has one long fieldset.
The second page has one short fieldset.
The third page has one long fieldset that would not fit entirely onto the second page...

Does that make sense?

Max_admin 22 Aug, 2008

Hi cb1, well, I'm not good with CSS at all specially when it comes to the print pages layout, I do it with trial and error when its small or I have time, other than this I get some CSS specialist to do any css layouts for me! you can ask someone with css experience for advice!

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

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