Mailer Error: Could not instantiate mail function.

SZYMCZAK 22 May, 2020
Hi,
Suddently i receive an error message : Mailer Error: Could not instantiate mail function.
And when i want to test the form, also an error message : Not found - The requested URL was not found on this server.

In Chronoform 5, all diagnotics are OK.
I used joomla 2.5.24 and Chronoform5
Nothing as change in the site since many years.
I read a lot info on the forum but nothing helps.
What can i do now ? Where can i search ?
Systems works fine since 2015. with no problems.

Thanks for helping.
GreyHead 23 May, 2020
Hi SZYMCZAK,

Clearly something has changed - have you checked with your webhost?

Can you post a link to your form here?

Bob
SZYMCZAK 23 May, 2020
Hi Bob,
The question has been asked. I'm waiting for the answer.
I see that you still have access to the administration of the site. user Bob.
If necessary, I can give you the password you have chosen by MP.

here the link to the form : http://www.atelier-fengshui.be/index.php/inscriptions-en-ligne
Richard
GreyHead 23 May, 2020
Hi SZYMCZAK,

I get the same Mailer error message.

Does the Test Email in the Site Admin settings work OK?

Do you see anything more useful if you enable the form debugger.

Bob

PS I can still log in to fengshui-lesateliers.be but that login does not work for atelier-fengshui.be
SZYMCZAK 23 May, 2020
Hi Bob,
i just send you an email in MP.
Hope this can help you to help me.
Thanks
Richard
SZYMCZAK 03 Sep, 2020
Hello Bob,
same problem appears since yesterday.
Nothing change in the code. Nothing change webhost.
I re-read all the post. But i don't find what's the problem.
Your access to the site always exist. Can you have a look ?
If you need more info i can send it to you..
GreyHead 03 Sep, 2020
Hi SZYMCZAK,

Clearly something has changed. Does the Test Email in Site Admin work correctly?

Bob
SZYMCZAK 04 Sep, 2020
Hi Bob,
no same error message when a make a test form.
Richard
GreyHead 04 Sep, 2020
Hi Richard,

Please go to your site admin pages, find the Email settings and try the Test Email link there.

Bob
SZYMCZAK 04 Sep, 2020
Same result.
I go here :
Mailer Error: Could not instantiate mail function. image 1

and here is the result :
Mailer Error: Could not instantiate mail function. image 2
Richard
GreyHead 04 Sep, 2020
Hi Richard,

No, I am not asking about ChronoForms settings. Please go to your Site Admin pages, check the Email Settings and the Test Email link there.

Bob
SZYMCZAK 04 Sep, 2020
Here the email settings but I don't see the link to test mail sender. I use Joomla 2.5.28. yes i know a very old version but the client don't want to change.

Mailer Error: Could not instantiate mail function. image 3
GreyHead 04 Sep, 2020
Hi Richard,

From memory, the link should be there in 2,5 below the Serveur SMTP input.

You can try setting Site Error Reporting temporarily to Maximum and see if that gives you a more useful error messge.

Bob
SZYMCZAK 04 Sep, 2020
Mailer Error: Could not instantiate mail function. image 4

1. Site Error Reporting = maximum = no more info. Same error
2. Site Error Reporting = development = no more info. Same error

Richard
SZYMCZAK 05 Sep, 2020
Hi Bob, problem solved.
I tested the mail() fonction with a small script and ... didn't work.
After contacting the provider, the php mail function linked to the atelier-fengshui.be domain was deactivated following a detection of spam and remained blocked from my customer area.
So next time this appears, it will the first thing i will tested.
Thanks for helping.
Richard
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