ReCaptcha Is Not Showing/Working (CF v6)

LikeStuff 17 Jan, 2020
This is so odd. I copy a working form to another site but for some reason the Captcha is not working. So I deleted the Captcha and then:

1) I add it back as per attached
1) I enabled the "Check security fields" setting
2) I then add my site and secret keys provided by Google

Why is it not working? Thanks

ReCaptcha Is Not Showing/Working (CF v6) image 1
healyhatman 17 Jan, 2020
Have a look in the console (F12)
LikeStuff 17 Jan, 2020
Okay.... I know you are trying to help and I really appreciate it but your responses are very vague. I'm asking a question because I have no clue and this is not helping much. Sorry😟

I don't know what console you are referring to, the browser? the component?
healyhatman 17 Jan, 2020
F12 opens the browser console, and the component doesn't have a console.
LikeStuff 17 Jan, 2020
What am I looking for in the console?
healyhatman 17 Jan, 2020
Any errors when you load your form.

Also nice to post your form debug from submit, and if that doesn't work turn off check security fields and use the manual check recaptcha action.
LikeStuff 18 Jan, 2020
No errors that I see. I just turn if off 'cause I can't get the captcha to show😟

Thanks for your help anyway.
healyhatman 18 Jan, 2020
Delete the action and put it in again. You mean it doesn't show up AT ALL?

If the form's simple enough try just rebuilding it.
LikeStuff 19 Jan, 2020
Yes, the captcha does not show up at all.

I had also created a new form but I got the same result - the captcha does not show up at all.

Thanks!
healyhatman 20 Jan, 2020
That's VERY strange. Reinstall CF maybe?
Max_admin 26 Jan, 2020
If the reCaptcha is not showing at all on the form then it may be a faulty Google key or a problem on your web page, can you post a link to the page ?
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
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zassie83 09 Jun, 2020
[div wfd-id="67"]I pretty much have this issue.
In fact: the CF has been working for years but stopped functioning a few weeks ago.
It doens't show the Captcha when the form is loaded in the website (when loaded stand alone it does show the captcha).
It does show up in the console, it should be there but it isn't. Cants seem to find any CSS that might be hiding it either....

It was working until a few weeks ago.... any ideas?
https://www.078ballon.nl/contact (one of the two forms I use, both have same issue)[/div]
Max_admin 10 Jun, 2020
There is a JavaScript error on your page which I think is causing this, try to find a way to disable mootools on that page!
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
zassie83 10 Jun, 2020
[div wfd-id="67"]I've disabed mootools on that page (using a plugin)... captcha still does not show up. [/div]
GreyHead 10 Jun, 2020
Hi zassie83,

Your template is still loading MooTools and there is still a JavaScript error. I suggest that you check to see if RocketTheme have a more recent release without MooTools.

Bob
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