Forums

On this contactpage I have a simple contactform with recaptcha from google.
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Here you can see the contactpage life:
https://www.offirent.be/contacteer-ons
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You can see here that the recaptcha is not showing up and the layout is not like it should be:
https://prnt.sc/pjsqvf
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And here you can see that's everything is working like it should be:
https://prnt.sc/pjsswm
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So when is it working and when is it not working? Good question becausse sometimes it's working and sometimes it's not working.
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I have found out that when you open a incognito window in chrome you have the best chance it's not working🙂

Hi deef73,
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Looks like something weird from some other component on the page - I can't work out what though. If you link directly to the form that is fine.
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Bob

So I'm trying to disable all the other components.... I don't use any component anymore at the moment I disabled on this page:
- JCH optimize
- Geek facebook Chatbot
- Gtranslate
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I did also disabled the map, but it was the same effect so I have enabled it back.
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But the problem is still there when you go visit in a incognito window:
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https://www.offirent.be/contacteer-ons
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The strange thing with the incognito window is that the problem is not always vissible....
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The problem is that I really don't know what can be the problem. Can you point me in the right direction, or help me where I can find some support about this issue?

Hi deef73,,
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Looking again I see that none of the ChronoForms CSS or JavaScript files are being loaded - at least I don't see them.
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I suggest that you try showing the form on it's own page - as we have seen that appears to work OK.
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Bob

Is your template maybe compressing JS files? Because CF doesn't like that.

Before I used JCH optimize to compress HTML and JS. I have disabled this feature only on this page:
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https://www.offirent.be/contacteer-ons
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(just for the reference I have disabled now also for testing purpose the whole plugin)
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Now there is no compressing of the site anymore:
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The thing I don't understand is that the page is working if you visit this page with google chrome :
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https://www.offirent.be/contacteer-ons
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Google Chrome - page is working recaptcha and design = good
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I really have no clue where I have to search here😟
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Google chrome incognito - no recaptcha showing up
Microsoft Edge - no recaptcha showing up
Microsoft Edge inprivate - no recaptcha showing up
Firefox standard - no recaptcha showing up
Firefox incoginito - no recaptcha showing up
Internet explorer - no recaptcha showing up

Hi deef73,
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I see it in Chrome and the ChronoForms files are being loaded there (though there are a number of messages about slow running JavaScript).
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I do not see it correctly in FireFox or Opera and in neither of these are the CF files being loaded.
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Bob

Hi GreyHead,
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Thanks for you're reply.... Can you tell me what ChronoForms Files are missing or not loading ?
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And can you advise me a reason why they are not loading in FF or Opera ?
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Thanks,
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Deef

Hi Deef,
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If you look at the form on it's own page- see my earlier post- then your browser web developer tools will show you the CF JS and CSS files.
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I have no idea why your site is not loading them - maybe a template setting?
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Bob

Hi bob,
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Sorry about the fact that I don't know chronoforms so wel....
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Are you talking about this script:
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(or do I need other scripts ?)

<script type="text/javascript">/* <![CDATA[ */        function doGTranslate(lang_pair) {if(lang_pair.value)lang_pair=lang_pair.value;if(lang_pair=='')return;var lang=lang_pair.split('|')[1];if(typeof _gaq!='undefined'){_gaq.push(['_trackEvent', 'GTranslate', lang, location.pathname+location.search]);}else {if(typeof ga!='undefined')ga('send', 'event', 'GTranslate', lang, location.pathname+location.search);}var plang=location.pathname.split('/')[1];if(plang.length !=2 && plang != 'zh-CN' && plang != 'zh-TW')plang='nl';location.href=location.protocol+'//'+location.host+'/'+lang+'/index.php?option=com_chronoforms6&chronoform=contacteer';}    /* ]]> */</script>

Hi Deef,
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That snippet appears to be from GTranslate - nothing directly to do with ChronoForms.
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The main missing files are from the folder /libraries/cegcore2/asssets
/js/g2.boot.js /js/g2.forms.js /js/g2.js /semantic_ui/semantic.min.js /semantic_ui/fixes.semantic.css /semantic_ui/reset.inline.min.css /semantic_ui/semantic.min.css/ /semantic_ui/dite.inline,min.css and /semantic_ui/text.css
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Bob