Since a few days it is not posible to pass Google Captcha in our web formular. During the first check of Google Captcha seems everything OK, it appears the green hook. But if you send the formular -> "You didn't pass the NoCaptcha verification" I have the last version of Chronforms y checked as well the site key and security key. Seems everything fine.
I got the following from the Debugger:
ArrayThanks in advance for help.
(
[chronoform] => formulario-de-consulta-kurzform-2018-04
[event] => submit
[nombre] => Carsten
[apellido] => Schumacher
[ciudad_pas] => San Nicolas
[email] => carsten.schumacher.72@gmail.com
[telfono] =>
[cdigo_de_horario] =>
[nivel_de_alemn] =>
[forma_de_clase] => virtual
[lugar_de_las_clases_presenciales] => elegir
[tipo_clases] => particulares
[tipo_de_clases_2] =>
[cantidad_de_interesados] => solo
[cantidad_grupo] => 1
[comentarios] => Test03
[newsletter] => Si
[g-recaptcha-response] => 03AOLTBLSPa1p7vttE8axrFLor3ZsTA-aU5TpJnB2olJH4p2nfBHl2ydYpALWBSOl-8J4T6uyg7Ir7CrhKjbzRphF9kKKhYI_v32tmi2-TAEvvZekWknmXzqlTY2wba21UUf-oDjg2ExwuxiE6MBPBuNzFJs-zurOfG2wuy2Qh28QBUwMnVPxIoUv8aajVbX-B-aLESAQcZQYrqZVvAz2A6giCFChp7nSp4yfZL98j-dvle3AkbNiNT0fD7KpUNuuN6MTYKUg6_WATlGTmrsEGFDmxtXtEhR3eKFr9j73sENLgi_ZQkdCKmGaY4XoZs7lnoPz4sK6dAnW1fEHiSEjtQdBvDSXlrd6K9w
[button_enviar] =>
[_gcl_aw] => GCL.1557186081.EAIaIQobChMIqJfK2LaH4gIVkwqRCh2GnQtgEAEYASAAEgKQLvD_BwE
[_gcl_au] => 1.1.1556365136.1559046313
[b5e0ea0a7347391bec89960874b6c565] => a93b2fa36aecd3b952201778f14ab395
[9bc5460c8f0e6384e44193f4c36d75bd] => 02d41f1c5ddbf4dcaf2877e3a9e71aa6
[format] => html
[Itemid] => 662
[option] => com_chronoforms6
[view] => form
)
Array
(
[google_nocaptcha16] => Array
(
[response] =>
[_error] => The NoCaptcha verification has failed.
[var] =>
)
)
Carsten
Do you have Ajax turned on?
Are there any errors in your JavaScript console?
Do you have the form on a page and are calling it with {chronoforms6}form name{/chronoforms6} ?
Yes. https://berlin-berlin.com.ar/consulta.html (formulario-de-consulta-kurzform-2018-04)
Do you have Ajax turned on?
No
Are there any errors in your JavaScript console?
I don't have idea about "JavaScript console" 😟.
Does the form work when you preview / open directly instead of viewing it on the page?
Press F12, click console, look for red error text.
There figures no JavaScript error in the console
Does the form work when you preview / open directly instead of viewing it on the page?
I tried to send the form directly from the preview mode outside the page. -> Same error!
Try unchecking the "check security fields" option on the first page, and use the manual check recaptcha option instead.
If it still doesn't work, try making another form with just some random field and the recaptcha.
I mean you SHOULD'VE covered them up but okay.
Ups. I deleted the images.
Try unchecking the "check security fields" option on the first page, and use the manual check recaptcha option instead.
It did not change nothing.
If it still doesn't work, try making another form with just some random field and the recaptcha.
Same result face-meh-blank
I took out now the Google Re captcha fields so that the formular works ...
I hope you slept well 🙂
I was testing a little bit around with new forms and found out, that there is a problem with the configuration. When I uncheck the "check security fields" and remove the action "Check Google reCaptcha" it works.
In my opinion it should be reversely, shouldn't it?
Carsten
https://berlin-berlin.com.ar/index.php?option=com_chronoforms6&chronoform=testform-google-no-captcha
I unchecked "check security fields" and added the action "Check Google reCaptcha" with all the necessary configuration. It doesn't work.
By the way: I tested the same form with "Security image" and it works.
Is there anything more what you can do. If not I change to "security image"
Carsten
Can you make sure your domain is included in the list of allowed domains on your recaptcha admin settings, and that you're using the right kind of key ?
"We have found that less than 50% of the solutions submitted with reCAPTCHA are verified by your website. This could indicate a problem with the integration of reCAPTCHA. For more information, please visit our developer website."
Could you replicate the error on muy test formular? I activated the Debugger. Maybe this can give a hint?
https://berlin-berlin.com.ar/index.php?option=com_chronoforms6&chronoform=testform-google-no-captcha
Carsten
I mean, it works for me either way. Must be something weird with your setup but struggling to figure out what.
