Error: Please provide all the required info

Resolve a ChronoForms validation error preventing form submission.

Overview

The issue occurs when a form imported from CF5 into CF6 uses both a global validation setting and a separate validation action, causing a conflict.
Copy the form to create a new version in CF6, which resolves the conflict by properly integrating the validation settings without duplication.

Answered
ChronoForms v6
jj jj135 12 Apr, 2019
We have a form with the (serverside?) validation event 'Validate Fields' enabled. But this just won't allow me to send the form. I keep getting this error: "Error: Please provide all the required info"
​
'Validate Fields' is added tot the 'submit' part of the form setup tab.
​
For testing purposes we have tried selecting 'Only the list of fields entered below' and added just one field. We know for sure there is a value added tot this field, we see this in the debugger data. We even tried a hidden field with a 'fixed' value and only added this to the fields to validate. But still we get the error.
​
Is there anything I can do to get this working?
Is this a bug or am I missing something?
​
CF 6.0.28
Joomla! 3.9.5
PHP 7.2.16
Max_admin Max_admin 12 Apr, 2019
Hi jj,
​
Did you enable the "Validate fields" under the settings tab and also added a "Vsalidate fields" action ? if yes then please remove the action as the global setting is just to replace the atcion!
​
Best regards
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jj jj135 13 Apr, 2019
Hi Max,
​
I don't see an option 'Validate fields' under the Settings tab... t see an option 'Validate fields' under the Settings tab...
​
Error: Please provide all the required info image 1
jj jj135 13 Apr, 2019
Sorry about all the (same) attachements...
​
When I create a new (advanced) form I do see the Advanced settings...
​
I think this might be causes by the fact we imported an older CF5 form into CF6?
​
Is there a way to create a new form, but somehow copy the fields from the imported form to the newly created form?
​
I do have to get used to then new way CF6 works ;-)
Max_admin Max_admin 13 Apr, 2019
Ok, that's classic form and it does not have the new settings so there should be no conflict!
​
Can you reproduce the issue with another test form ? please try to copy the one you have and remove some fields and test, if it has the same issue then please attach it here!
​
Best regards
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jj jj135 13 Apr, 2019
Ok, so there is 'easy mode' (without the option to start a form in easy mode for now..), 'Advanced mode' (default now) and also 'classic mode' for imported forms from CF5?
​
I will try a copy as you suggested and get back to you.
Max_admin Max_admin 13 Apr, 2019
Classic is any v6 form with the classic sections/events, now its only pages!🙂
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
jj jj135 13 Apr, 2019
Ah, OK. I did notice the difference in tabs... I have to familiarize myself with the 'pages' setup a bit more.
jj jj135 13 Apr, 2019
Answer
1 Likes
I have copied the form and tested it. Now it seems to work OK! Wow. Wish I had tried that before ;-)
​
Anyway it looks like this issue is soved now. Thanks.
This topic is locked and no more replies can be posted.