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CCv6 product validation lost after failed update from 6.07 to 6.08

skittle 15 Feb, 2019
I have had CCv6 installed and running for about one month on a customer's website. The software was paid for and validated. After trying to update to the latest version of CC, the validation disappeared and I am back to running this in Trial mode. (I am aware of the upgrade issue between 6.07 and 6.08 but have not read anywhere that it affects product validation.) This is a live customer site with about ten defined ChronoConnections and lots of integration with other parts of the site. I have tried to reload the validation key and I have tried to install CCv6 over the existing installation. Nothing helps. I would prefer not to have to uninstall CC completely. Any suggestions for how to solve this would be great.

Thanks,

John
healyhatman 15 Feb, 2019
Use contact link above and talk to the dev for validation issues.
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