Forums

Hi !
​
I've an issue with checkboxes and events.
​
When the checkbox is ticked, a dropdown menu apears with a selection of things, and after I can see the selected value in my email (that's what I want), but when the checkbox is unticked, the dropdown menu doesn't apears on my website (that's what I want too), but I can see the value in the hidden dropdown menu in my email (I don't want to see that).
​
I've tried everything with "Events" in my checkbox settings to hide the dropdown menu value when it's unticked but it doesn't work. It's a bug ? What can I do ?
​
Thank you very much.
​
Cédric

Hi Cédric,
​
You either need to disable the dropdown element when it is hidden (the it won't submit a value); or you can check the values after the form submits and unset any invalid values from the form data.
​
Bob

Thank you Bob,
​
I've tried to do this, but it doesn't work, can you tell me if something is wrong in the settings below ?
​

​

I don't understand why it doesn't work.

Thanks,

Cédric

You can use a custom code action set to return car only and HTML / PHP code to create the email exactly how you want it, then in the email action use {var: customcodename}

Thanks healyhatman.
​
But I don't understand why it works with 2 text fields and doesn't with one checkbox and one dropdown.
​
This is a working exemple on my website if the value is not equal to "SUMMER2018" the "rabais" element isn't displayed in the email.
​


​
Thank you,
​
Cédric