Send problem

po

polimaterica 28 Jan, 2018

Hi I have a problem with sending the form after the configuration in fact I always get the error:

Array
(
[email3] => Array
(
[result] => the Mail could not be sent.
[var] =>
)

)

If you can help me, thank you. Attached the configuration and the debug.

Gr

GreyHead 29 Jan, 2018

Hi polimaterica ,

I can't see in either image what the From Name and From Email settings are - have you left them empty.

Also there is an 'Empty Body' error message at the top of one of the images that might be a clue.

Bob

po

polimaterica 31 Jan, 2018

Array
(
    [chronoform] => Preventivo small
    [event] => submit
    [NOME] => aaaaaaa
    [CITTÀ] => bbbbbbbbbb cccccccccccccccc
    [dati_preventivo] => ed id posuere nisi. Aenean non massa non elit eleifend varius vel et risus. Nulla facilisi. Curabitur aliquam, tortor non fringilla iaculis, sem lacus cursus velit, facilisis scelerisque turpis mauris a erat.
    [info_mail__e_altro_] => Etiam pharetra pellentesque commodo. Nam vel nunc scelerisque, sollicitudin tortor ac, suscipit eros. Donec erat felis, viverra in dignissim id, blandit quis diam. In consectetur urna risus, in condimentum justo aliquam eget. Aliquam tempor urna a turpis vehicula semper. Etiam nec erat sollicitudin, condimentum eros vel, fringilla est. In elementum sit amet nibh sed iaculis. Praesent turpis quam, volutpat id nulla sit amet, suscipit semper ligula. Phasellus lectus sem, dignissim ut elit vel, laoreet elementum arcu. Integer facilisis fringilla bibendum. 
    [invia] => center
    [option] => com_sppagebuilder
    [view] => page
    [id] => 6
    [Itemid] => 101
    [ark_inine_enabled] => 1
    [arkoption] => com_sppagebuilder
)

Array
(
    [email3] => Array
        (
            [result] => the Mail could not be sent.
            [var] => 
        )

)

Gr

GreyHead 01 Feb, 2018

Hi polimaterica ,
I can see that the To and From Email addresses are the same - that will cause problem s with some mail services.
Bob

po

polimaterica 02 Feb, 2018

insert postmaster@ristrutturaresardegna.it
Send problem image 4

Gr

GreyHead 02 Feb, 2018

Hi polimaterica ,
Does the Test Email link in the Site Admin > Settings page work OK?
Does the form work if you use the preview link in the Forms Manager (it looks as though you are embedding it in another component here)?
Bob

po

polimaterica 05 Feb, 2018

Yes, it works
Send problem image 5

mail received in php mail
Send problem image 6

error in test with chronoform
Send problem image 7

po

polimaterica 05 Feb, 2018

I inserted components only for the space ....
Send problem image 9

Max_admin 06 Feb, 2018

Hi polimaterica,
The email body is empty, and you have the "Auto add fields data" setting disabled as well, and so no email will be sent, please enable that setting or write something in the body!
Best regards

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

po

polimaterica 07 Feb, 2018

Array
(
    [chronoform] => Preventivo small
    [event] => submit
    [NOME] => aaaaaaaaaaaaa
    [CITTÀ] => bbbbbb bbbbbb
    [dati_preventivo] => Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate 
    [info_mail__e_altro_] => Lorem ipsum dolor sit amet, consectetuer adinec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate 
    [invia] => center
    [option] => com_sppagebuilder
    [view] => page
    [id] => 6
    [Itemid] => 101
    [ark_inine_enabled] => 1
    [arkoption] => com_sppagebuilder
)

Array
(
    [email3] => Array
        (
            [recipients] => Array
                (
                    [0] => formcontattaci@ristrutturaresardegna.it
                )

            [subject] => Nuovo form completato da ristrutturaresardegna.it
            [body] => 
            [from_name] => formcontattaci
            [from_email] => postmaster@ristrutturaresardegna.it
            [result] => the Mail could not be sent.
            [var] => 
        )

)

po

polimaterica 07 Feb, 2018

Error without From email and From name. I do not think that the fact that it is in "com_sppagebuilder" should give problems.
I can try to publish it on another page in the forum.

Array
(
    [email3] => Array
        (
            [recipients] => Array
                (
                    [0] => formcontattaci@ristrutturaresardegna.it
                )

            [subject] => Nuovo form completato da ristrutturaresardegna.it
            [body] => 
            [result] => the Mail could not be sent.
            [var] => 
        )
)

Gr

GreyHead 09 Feb, 2018

Hi polimaterica ,

Please see Max's post earlier about the empty email body.

Bob

po

polimaterica 16 Feb, 2018

Answer

Hi I had to create all the fields the autofield was not working anyway now it works, Thanks.

<p><img src="http://www.ristrutturaresardegna.it/images/bannerhome/mailpost.png" alt="" width="320" height="100" /></p>
<p>DATI DEL FORM</p>
<table style="margin-left: auto; margin-right: auto;">
<tbody>
<tr style="height: 68px;">
<td style="height: 68px;">
<p>NOME E COGNOME </p>
</td>
<td style="height: 68px;">{data:NOME}</td>
</tr>
<tr style="height: 14px;">
<td style="height: 14px;"> CITTA</td>
<td style="height: 14px;">
<p>{data:CITTA}</p>
</td>
</tr>
<tr style="height: 28px;">
<td style="height: 28px;">
<div class="ui label green">dati preventivo</div>
</td>
<td style="height: 28px;">{data:textarea4}{data:dati1}</td>
</tr>
<tr style="height: 16px;">
<td style="height: 16px;"> info mail e altro</td>
<td style="height: 16px;">{data:itextarea6}{data:dati2}</td>
</tr>
</tbody>
</table>
<p> </p>

po

polimaterica 16 Feb, 2018