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Hi, we recently migrated our Joomla to Azure and are using Sendgrid to send e-mails, all other plugins / joomla e-mails come through without any issues but ChronoForms does not seem to work.

When adding "Debug" module into the form it just says failed to send e-mail (Nothing in php logs etc).

We do not have any custom SMTP settings in ChronoForms, I'm just wondering if anyone else if experiencing this issue or you could help me at all?

Hi DnorthNE,

ChronoForms uses the Joomla! mailer so should send an email if Joomla! can. Please copy and paste the Debugger output here.

Bob

Hi Bob,

I have removed some of the personal information, but please see the debug output below:

Data Array
Array
(
    [chronoform] => ChronoTestForm
    [event] => submit
    [tvout] => ajax
    [Name] => Sean Patten
    [Email] => seanpatten11@gmail.com
    [Phone] => 
    [Message] => Test message!
    [button5] => 
    [ip_address] => 
)

Errors
Array
(
)

Debug Info
Array
(
    [1] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below could NOT be sent:
                    [1] => To:dnorth@highlight.net,  marketing@highlight.net
                    [2] => Subject:Submission from website contact form
                    [3] => From name:Highlight Website
                    [4] => From email:support@highlight.net
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Array
                        (
                        )

                    [11] => Body:
<table>
<tr><td>Name:</td><td></td></tr>
<tr><td>Phone:</td><td></td></tr>
<tr><td>Email:</td><td></td></tr>
<tr><td>Message:</td><td>Test message!</td></tr>
</table><br /><br />IP: 
                )

        )

    [14] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below could NOT be sent:
                    [1] => To:seanpatten11@gmail.com
                    [2] => Subject:Contact form submission successful
                    [3] => From name:Highlight
                    [4] => From email:contact@highlight.net
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Array
                        (
                        )

                    [11] => Body:
<p><strong>Thank you for your interest in CompanyName.</strong></p>
<p> </p>
<p>A member of our team will be in touch soon.</p>
<p>If you have an urgent enquiry, please give us a ring on 
                )

        )

)

Hi DNorthNE.

Please check that the From Email address matches the one in the site Email settings - you have two different From addresses here so that may be the problem.

Bob