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The reCAPTCHA wasn't entered correctly. Please try it again.

TheMadMonk 11 Jul, 2017
Having previously worked fine I am now getting the message The reCAPTCHA wasn't entered correctly. Please try it again. after successfully clicking through the pictures.
Debugger shows:
[Check Google NoCaptcha] => Array
(
[0] => Array
(
[0] => missing-input-response
)

We have recently added a cert to the site would that make a difference?

Thanks.
GreyHead 11 Jul, 2017
Hi TheMadMonk,

Please see this thread - I suspect you have the same problem.

Bob
TheMadMonk 11 Jul, 2017
Bob,
Thanks for the response.
I saw that but as it had a different error message than I was getting so assumed it was unrelated.

Could you clarify what this means?
I modified the "LoadReCaptcha" action / advanced - 1rst Url (ReCaptcha server)
for https

Thanks
GreyHead 11 Jul, 2017
Hi TheMadMonk,

I think that in CFv5 the setting to change is in the Load ReCaptcha action where SSL server? needs to be set to Yes.

Bob
TheMadMonk 12 Jul, 2017
I see that in Load Recaptcha and it asks for a public key - I have a site key and secret key from google but not a public key.
I am actually using load google nocaptcha / check Google Nocaptcha - should I be using Load Recaptcha / Check Recaptcha?
GreyHead 13 Jul, 2017
Hi TheMadMonk,

It sounds as if you have the correct actions and keys for NoCaptcha. There is no SSL setting in that case. Are you seeing any JavaScript errors on the form page?

Bob
TheMadMonk 14 Jul, 2017
I am not seeing any JavaScript errors.

I wonder if I have bigger issues as I am also struggling to capture input from forms.

I experimented with honey pot and put Load Honeypot first in the on load section and Check Honeypot in the on submit section
The debugger gives me:
(
[Check Honeypot] => Array
(
[0] => Token mismatch
)

)

So it appears no matter what I use I get an error.
Is it possible I have corrupted files somewhere? If I delete and reinstall the component would I lose the forms I have created?

Thanks
GreyHead 15 Jul, 2017
Hi TheMadMonk,

If you post a link to the form I'll take a look and see if I can spot anything.

Bob
TheMadMonk 17 Jul, 2017
Thanks Bob can you remind me how to send you a PM?
GreyHead 18 Jul, 2017
Hi The MadMonk,

You can send me a PM in a couple of ways:

a. Click the Envelope icon above the Topic Title then New Message

b. Click my name in the forum, then - if you are lucky - you will see an envelope icon you can click - but sometimes it is off-screen :-(

You can also add the link here and use the Private tags - the key icon at the right of the icon bar - to hide it.

Bob
GreyHead 19 Jul, 2017
Hi The MadMonk,

When I submit the form none of the form data - including the Google ReCaptcha code - is shown in the Debugger.
Array
(
    [option] => com_chronoforms5
    [chronoform] => ContactUsForm
    [tmpl] => component
    [event] => submit
    [ip_address] => 172.31.36.11
)
So something is stripping the data in the submission process. The form is set to use POST - but the data is being submitted using GET and only the values in the URL show up.

I don't know why this is happening - do you have some security setting on the server that is somehow 'vetting' the form data?

Everything else appears OK - though the Check ReCaptcha needs to be the first action in the On Submit event.

Bob
TheMadMonk 19 Jul, 2017
Thanks Bob

That got me thinking that the only major change we have made is add a cert to the site.
In the joomla global configuration server setting if I change the force https from entire site to none then the form passes the recaptcha and submits with the data.
So adding the cert appears to be the problem.

Any thoughts?
GreyHead 20 Jul, 2017
Hi TheMadMonk,

Not really - check that the form Action URLs are picking up the https correctly . . . but I don't see what is causing the redirection and the loss of data. Do you have some sever security module enabled that might do that?

Bob
TheMadMonk 27 Jul, 2017
1 Likes
I have a solution...
If I change the default setting of "Relative Url" in the Html (Render Form) action from yes to no the contact form works as expected.

This seems counter intuitive. Wouldn't we want "Relative URL" to be yes.

Thanks
lnemecj 28 Jul, 2017
It works! Thanks!
lnemecj 31 Jul, 2017
Hi,
Is it possible to turn it off also in ChronoForms6? I cannot find any similar options.

Thanks.
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