Hi guys,
Is there anyone who can help me? Please, guys, I need your help.
I've created a registration form uscing Chronoforms v5.
Everything works fine. The form is composed by 2 pages and after a submit button, the user and the admin receive an email with a pfd file attached.
Not always, but sometimes the data are saved partially. The submit button save only the second page of the form.
How can I solve this issue? User and admin receive the pdf file with only the data on the second page as well when the problem occure.
Just to let to know that that Dbsave button save the data in the internal database of Joomla and in an external database.
Do you think it could be a problem?
I'm waiting for your answer ASAP
Is there anyone who can help me? Please, guys, I need your help.
I've created a registration form uscing Chronoforms v5.
Everything works fine. The form is composed by 2 pages and after a submit button, the user and the admin receive an email with a pfd file attached.
Not always, but sometimes the data are saved partially. The submit button save only the second page of the form.
How can I solve this issue? User and admin receive the pdf file with only the data on the second page as well when the problem occure.
Just to let to know that that Dbsave button save the data in the internal database of Joomla and in an external database.
Do you think it could be a problem?
I'm waiting for your answer ASAP
Hi Seapower,
It is possible that the User Session timed out between the first page and the second page being submitted. That would explain the problem as the form data is saved there. You can try extending the session time (default is 15 minutes) in the site Setup - but probably better is to save the data to the database after page 1 then update the same record after page 2.
Bob
It is possible that the User Session timed out between the first page and the second page being submitted. That would explain the problem as the form data is saved there. You can try extending the session time (default is 15 minutes) in the site Setup - but probably better is to save the data to the database after page 1 then update the same record after page 2.
Bob
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