Urgent Help: The file is not uploaded with e-mail

Dear my help please .. I use (ChronoForms 5) ..
And has designed a file upload with mail
When sending an e-mail, this is done well but:
1-The file does not arrive with mail
2- A file is not uploaded to any folder on the HOST folder
3- I do not receive any messages stating that there is a line in the transmission when sending

Please advise and explain the reason for the problem of not uploading the file
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- Attached Images -

Hi sherifoud ,

In the Files Config box you need to start the line with the name of the Upload File input e.g. file_1:jpg-png

Bob

NO WAY ..
Done and did what You said .. See attached image ... Without a result .. I looked in the path of the folder of (chronoforms) in :
public_html/=== my siet === /components/com_chronoforms5/chronoforms/uploads
I did not find the files uploaded !!!!!!!!!
I am very sad .. Please help

Hi,

Please add a debugger action after the upload files action to check the upload routine results.

Best regards,
Max

How ? How add a debugger action after the upload files action ??

😟How do I do this .. Please explain?

You drag a Debugger action after the upload files action then test the form, please remove the "Event loop" in the "fail" event of the upload files before debugging and add it later.

Best regards,
Max

I am very sad 😟😟😟😟😟😟😟😟😟😟😟😟... because I do not know and do not understand anything from the above
where i find (Debugger action) ?!!!!!!!!!!!
I have been a programmer for 20 years ... and now I feel that I do not understand anything, as if the answer is meant to be powerless !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Please help me step by step

Under "Setup" > "Basic" > "Debugger", the same area where you drag an "Email" action.

Best regards,
Max

this is good ....
I have done this and when I send the email ... I have a screen with the attached pictures ..




... I hope advice and what to do

Please post a screenshot of the current form setup, I need to check where did you place the debugger action exactly.

Best regards,
Max

Thank you for your interaction and response ....
this is a screenshot of setup .. and place the debugger action

Hi sherifoud,

Pleae try removing the Event Loop action from the green On Success box of the Files Upload action. That is trying to re-load the form when the file has been successfully uploaded.

Bob

i done : removing the Event Loop action from the green On Success box of the Files Upload action
BUT ... the file has NOT been successfully uploaded

I do not know what the reason is so far ... but I did it back in the attached pictures FOR the debugger action
I searched for the file in the upload folder located in a folder (chronoforms) BUT I DONT FOUND !!!!




Please help me

Hi sherifoud,

There is no sign of the Files upload action output in the Debugger info you have posted :-(

By all means PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob

how to send you SuperAdmin login ...

Hi sherifoud,

You can send me a PM _ Personal Message - here

Bob

hi GreyHead
i sent you a PM _ Personal Message

hi GreyHead
are you take a quick look on My problem ? ..