I'm guessing I'm making a simple mistake, but would appreciate a push in the right direction. I've added a file download action to my form, but it's showing an error as if the link is not working. The link is valid when I put it in the browser:
https://www.garrettsmovinginc.com/images/pdf/GMS_Moving_Guide_Offer.pdf
Here's the screen shot of what I see on the form setup tab:
https://www.screencast.com/t/d5OwutVV8
The action is pretty simple, and I just pasted it in:
https://www.screencast.com/t/BlccCWeGPe
Can you offer some guidance?
https://www.garrettsmovinginc.com/images/pdf/GMS_Moving_Guide_Offer.pdf
Here's the screen shot of what I see on the form setup tab:
https://www.screencast.com/t/d5OwutVV8
The action is pretty simple, and I just pasted it in:
https://www.screencast.com/t/BlccCWeGPe
Can you offer some guidance?
Hello beykeysr,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How do I use the File Downloader action?
How can I use the 'multi file' settings in CFv5?
How can I attach files from my server to an email in CFv5
P.S: I'm just an automated service😉
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How do I use the File Downloader action?
How can I use the 'multi file' settings in CFv5?
How can I attach files from my server to an email in CFv5
P.S: I'm just an automated service😉
Hi beykeysr,
The file download action needs an absolute server path to the file, which means that you can not provide a link like you have.
Another point, it should be the last action, no other actions will run after it, and no output will be displayed to the user, so just redirect the user to an event with the download action only, the browser will not redirect, but it will show the download dialog.
Best regards,
Max
The file download action needs an absolute server path to the file, which means that you can not provide a link like you have.
Another point, it should be the last action, no other actions will run after it, and no output will be displayed to the user, so just redirect the user to an event with the download action only, the browser will not redirect, but it will show the download dialog.
Best regards,
Max
I was able to determine the absolute path and now the setup indicates no errors, and the file download is the last action:
https://www.screencast.com/t/lLhTgki0
I cleared the cache, but the form is still not performing:
https://www.garrettsmovinginc.com/become-a-moving-pro-with-our-free-ebook
Any additional advice?
https://www.screencast.com/t/lLhTgki0
I cleared the cache, but the form is still not performing:
https://www.garrettsmovinginc.com/become-a-moving-pro-with-our-free-ebook
Any additional advice?
Hi beykeysr,
I don't think that the form is submitting at all - the form action URL is
/become-a-moving-pro-with-our-free-ebook?chronoform=eBook_Request&event=submit
and that appears to just re-load the form.
Please see this FAQ
I'd also suggest that rather than use the automatic download you add a download link to the pdf in the Thank You message.
Bob
I don't think that the form is submitting at all - the form action URL is
/become-a-moving-pro-with-our-free-ebook?chronoform=eBook_Request&event=submit
and that appears to just re-load the form.
Please see this FAQ
I'd also suggest that rather than use the automatic download you add a download link to the pdf in the Thank You message.
Bob
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