Hi Max, Bob and Community
One of the sites I built years ago uses Chronoforms and the PayPal Redirect / IPN Listener plugins to sell some products. This winter, the customer updated Chronoforms (apparently around the beginning of January) and everything seemed to be fine. However, since the update, neither they, nor their customers get the automated e-mails anymore (confirmation of the order once paypal received the payment).
I had a look and as far as I can tell, everything gets passed to PayPal and back again.
The problem seems to be on the DB Record Loader action.
I have a form set up with an IPN listening action and a second, similar form, where I can trigger the payment confirmation e-mail without the IPN (by directly calling the parameter in the URL). In both forms, I do get the following behaviour:
- If a wrong invoice number is posted to the URL, I get the correct "sorry, no order found" notification. In other word, the "empty/no record found" feature of the action works fine.
- However, when I try to load a record, I get a blank page (I'm guessing a PHP error).
Here's what the form setup looks like:
Did anything change on the Record Loader or do you have any pointers as to where I could look at for bug fixing?
One of the sites I built years ago uses Chronoforms and the PayPal Redirect / IPN Listener plugins to sell some products. This winter, the customer updated Chronoforms (apparently around the beginning of January) and everything seemed to be fine. However, since the update, neither they, nor their customers get the automated e-mails anymore (confirmation of the order once paypal received the payment).
I had a look and as far as I can tell, everything gets passed to PayPal and back again.
The problem seems to be on the DB Record Loader action.
I have a form set up with an IPN listening action and a second, similar form, where I can trigger the payment confirmation e-mail without the IPN (by directly calling the parameter in the URL). In both forms, I do get the following behaviour:
- If a wrong invoice number is posted to the URL, I get the correct "sorry, no order found" notification. In other word, the "empty/no record found" feature of the action works fine.
- However, when I try to load a record, I get a blank page (I'm guessing a PHP error).
Here's what the form setup looks like:
Did anything change on the Record Loader or do you have any pointers as to where I could look at for bug fixing?