I've seen this topic in the forum but none of them had answers.
But I'm pretty sure I know the problem I have.
This functionality was working fine in my test site which was running on CentOS.
Then I put my joomla site in production which is running Ubuntu. Unfortunately the Ubuntu server has minimal installation which meant it was bare bones and needed packages/libraries have to be installed (apt-get install....)
So the problem I have here is that I'm most likely missing a library at linux and/or php level. Can you tell me what libraries does the Captcha functionality rely on so I can install whatever the missing libraries are.
But I'm pretty sure I know the problem I have.
This functionality was working fine in my test site which was running on CentOS.
Then I put my joomla site in production which is running Ubuntu. Unfortunately the Ubuntu server has minimal installation which meant it was bare bones and needed packages/libraries have to be installed (apt-get install....)
So the problem I have here is that I'm most likely missing a library at linux and/or php level. Can you tell me what libraries does the Captcha functionality rely on so I can install whatever the missing libraries are.
Hi usinvolved,
It's is more likely that the form is badly set up. There are no library dependencies that I know of.
Please take a Form Backup using the icon in the Forms Manager, post it here and I'll take a closer look.
Bob
It's is more likely that the form is badly set up. There are no library dependencies that I know of.
Please take a Form Backup using the icon in the Forms Manager, post it here and I'll take a closer look.
Bob
Actually the issue is resolved now.
The production server was having a problem with email not working (ip address was blacklisted).
Once that got fixed the form started working and wouldn't get the "wrong verification code" error for the captcha anymore.
So a good fyi for anyone else with this problem. In the forum I see this issue a lot and most of times no one knows why. Seems like the error handling for the forms success is not catching all the exceptions and defaulting to captcha problem
The production server was having a problem with email not working (ip address was blacklisted).
Once that got fixed the form started working and wouldn't get the "wrong verification code" error for the captcha anymore.
So a good fyi for anyone else with this problem. In the forum I see this issue a lot and most of times no one knows why. Seems like the error handling for the forms success is not catching all the exceptions and defaulting to captcha problem
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