I am using ChronoForms on both the live and development sites below. The development site will not send contact form messages despite the fact that the settings are the same as the live site.
Any suggestions/ideas on how to resolve this problem?
Mailer: PHP Mail (both sites)
PHP Version 5.6.25
URL: http://autumnofsarasota.com/newsites/aaa/contact.html
We are sending using the same FROM NAME and FROM EMAIL (noreply[at]autumnofsarasota[dot]com) on both sites. The TO and BCC are the same on both sites.
Debug Output:
Data Array
Array
(
[chronoform] => ContactUs
[event] => submit
[firstname] => Robert
[lastname] => Holzler
[phone] =>
[email] => [REMOVED FOR POST]
[community] => Autumn of Sarasota
[CareOptions] => I-Lite
[message] => This is a test of the contact form at [REMOVED FOR POST]
[button8] => Submit
[ContactUs] =>
[ip_address] => [REMOVED FOR POST]
)
Array
(
)
Errors
Array
(
)
Debug Info
Array
(
[0] => Array
(
[Email] => Array
(
[0] => An email with the details below could NOT be sent:
[1] => To:[REMOVED FOR POST]
[2] => Subject:Autumn Assisted Living Website Submission
[3] => From name:noreply[at]autumnofsarasota[dot]com
[4] => From email:noreply[at]autumnofsarasota[dot]com
[5] => CC:
[6] => BCC:webadmin[at]grapeinc[dot]com
[7] => Reply name:
[8] => Reply email:
[9] => Attachments:
[10] => Array
(
)
[11] => Body:
<table>
<tr><td>First Name</td><td>Robert</td></tr>
<tr><td>Last Name</td><td>Holzler</td></tr>
<tr><td>Phone</td><td></td></tr>
<tr><td>Email</td><td>webadmin[at]grapeinc[dot]com</td></tr>
<tr><td>Community</td><td>Autumn of Sarasota</td></tr>
<tr><td>Care Options</td><td>I-Lite</td></tr>
<tr><td>Message</td><td>This is a test of the contact form at [REMOVED FOR POST]</td></tr>
</table><br /><br />IP: [REMOVED FOR POST]
)
)
)
Any suggestions/ideas on how to resolve this problem?
Mailer: PHP Mail (both sites)
PHP Version 5.6.25
URL: http://autumnofsarasota.com/newsites/aaa/contact.html
We are sending using the same FROM NAME and FROM EMAIL (noreply[at]autumnofsarasota[dot]com) on both sites. The TO and BCC are the same on both sites.
Debug Output:
Mailer Error: Could not instantiate mail function.
Data Array
Array
(
[chronoform] => ContactUs
[event] => submit
[firstname] => Robert
[lastname] => Holzler
[phone] =>
[email] => [REMOVED FOR POST]
[community] => Autumn of Sarasota
[CareOptions] => I-Lite
[message] => This is a test of the contact form at [REMOVED FOR POST]
[button8] => Submit
[ContactUs] =>
[ip_address] => [REMOVED FOR POST]
)
Array
(
)
Errors
Array
(
)
Debug Info
Array
(
[0] => Array
(
[Email] => Array
(
[0] => An email with the details below could NOT be sent:
[1] => To:[REMOVED FOR POST]
[2] => Subject:Autumn Assisted Living Website Submission
[3] => From name:noreply[at]autumnofsarasota[dot]com
[4] => From email:noreply[at]autumnofsarasota[dot]com
[5] => CC:
[6] => BCC:webadmin[at]grapeinc[dot]com
[7] => Reply name:
[8] => Reply email:
[9] => Attachments:
[10] => Array
(
)
[11] => Body:
<table>
<tr><td>First Name</td><td>Robert</td></tr>
<tr><td>Last Name</td><td>Holzler</td></tr>
<tr><td>Phone</td><td></td></tr>
<tr><td>Email</td><td>webadmin[at]grapeinc[dot]com</td></tr>
<tr><td>Community</td><td>Autumn of Sarasota</td></tr>
<tr><td>Care Options</td><td>I-Lite</td></tr>
<tr><td>Message</td><td>This is a test of the contact form at [REMOVED FOR POST]</td></tr>
</table><br /><br />IP: [REMOVED FOR POST]
)
)
)
Hello rholzler,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
Error: "Could not instantiate mail function"
P.S: I'm just an automated service😉
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
Error: "Could not instantiate mail function"
P.S: I'm just an automated service😉
Calculus00,
Yes, I saw that post. It does not provide any clear information on why this problem would be happening.
This is not a XAAMP or local server.
We are using ChronoForms 5.0.1 with PHP Mail and it is working under Joomla 2.5.28, but not under Joomla 3.6.2 with ChronoForms 5.0.12.
We use a exchange mail server and it would be difficult to get a dedicated SMTP account setup just to run tests.
Yes, I saw that post. It does not provide any clear information on why this problem would be happening.
This is not a XAAMP or local server.
We are using ChronoForms 5.0.1 with PHP Mail and it is working under Joomla 2.5.28, but not under Joomla 3.6.2 with ChronoForms 5.0.12.
We use a exchange mail server and it would be difficult to get a dedicated SMTP account setup just to run tests.
Hi rholzler,
As this is working on one site but not on the other it probably isn't directly a ChronoForms problem but one with the mailer settings. The first thing that I would check would be to change the From Email address on the development site to match the domain name there.
Bob
As this is working on one site but not on the other it probably isn't directly a ChronoForms problem but one with the mailer settings. The first thing that I would check would be to change the From Email address on the development site to match the domain name there.
Bob
Yes, I did think of that. Actually our hosting server would not allow the software to send unless the domain names match.
See the attached screen shot.
See the attached screen shot.
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