Delay Between Form Submission and Redirect Load

Recently, both of the forms on my site have developed a significant delay between form submit and redirect page load. The email notification and database save are immediate following submission.

In addition, there are some instances in which I will receive 2-4 duplicate email notifications of the same form submission within seconds of one another. Each duplicate is also saved in the database. I have enabled a Submit Limit function.

Please advise on both the delay between the form submission and redirect (Thank You) page load, and the duplication of the emails.

Thanks in advance.

Hi jelliott,

It sounds as though maybe you have set up a loop so that the form re-submits to itself - though usually this ends up in a 500 server error rather than a delay.

There is nothing 'built-in' to ChronoForms that will do this. I suggest that you check through the logic of the form submit process carefully.

Bob

Hi GreyHead,

Fair enough. Would you please take a look at the attached image of the form setup?

I would appreciate any help!

Thank you.

Hi jelliott,

Where does the ReDirect redirect to?

Bob

Hi Bob,

It redirects to a Thank You page on my site. I've tried the complete URL as well as a relative URL link and both have a significant delay.

Thanks.

Hi jelliott,

Sorry I don't have any other suggestions - there's no obvious loop there, but a loop of some kind is the only explanation for the delay and the multiple emails.

Bob