chronoform email html format issue

(1) In Email Action:

Email format = HTML

Template generation = Custom

(2) Email template:

Hello {seller_user_name},

{buyer_user_name} has made an offer to your item:

<a href="{seller_item_link}">{seller_item_name}</a>

Please kindly check it out at <a href="http://www.xxx.com/index.php/my-item">My Item</a> at your earliest convenience.


(3) Received email in yahoo and gmail:
Hello seller1,
buyer1 has made an offer to your item:
<a href="http://www.xxx.com/index.php?id=72">Vase</a>

Please kindly check it out at <a href="http://www.xxx.com/index.php/my-item">My Item</a> at your earliest convenience.


(4) The url should be hidden while "Vase" and "My Item" should be clickable to get to that url.

What have I missed in the email action?

Hi kwok,

It looks to me as if the emails aren't being sent in HTML - is that possible?

Bob

Hi Bob,

I thought this setting

Email format = HTML

is sufficient.

Is there a joomla configuration to do? Or it is related to hosting site?

Thanks,
Kwok

Hi kwok,

it should be sufficient - but then your links should show as links. Have you checked the source of the Email to see what is there?

Bob

Hi Bob,

1. Source code in chronoform:

<p>Hello {seller_user_name},</p>
<p>{buyer_user_name} has made an offer to your item: </p>
<p><a href="{seller_item_link}">{seller_item_name}</a></p>
<p> </p>
<p>Please kindly check it out at <a href="http://www.xxx.com/index.php/my-item">My Item</a> at your earliest convenience.</p>
<p> </p>

2. Source code on received email as examined through firefox:

<p id="yui_3_16_0_1_1457537646591_2032">Hello‌·seller1,</p>
‌¶
<p id="yui_3_16_0_1_1457537646591_2054">buyer1‌·has‌·made‌·a‌n‌·offer‌·to‌·your‌·item: </p>
‌¶
<p id="yui_3_16_0_1_1457537646591_2035"><a‌·href="http://www.xxx.com/index.php?id=72">Vase</a></p>
‌¶
<p id="yui_3_16_0_1_1457537646591_2036"> </p>
‌¶
<p id="yui_3_16_0_1_1457537646591_2037">Please‌·kindly‌·check‌·it‌·out‌·at‌·<a‌·href="http://www.xxx.com/index.php/my-item">My‌·Item</a>‌·at‌·your‌·earliest‌·convenience.</p>

Hi kwok,

In the ChronoForms code you have got < instead of < see here <p><a href=

Not sure where that is happening. Are you using a Rich Text Editor to create the template?

Bob

Hi Bob,

Yes, I used < and > to enclose the hyperlink.

But when I toggle editor and save in Email Action, the source code becomes <.

I thought that's what chronoform requires.

I correct it back to < and >. Now, the received email looks great with clickable hyperlink.

Thanks a lot for your prompt support and patience.

Really appreciate!

Kwok