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received email do not show the selected elements in checkbox

Gamsner 13 Jan, 2016
Hi

Seen in the forum some texts. But honestly, i cannot realize that suggestions, its to dificult for me, but I think, its a little thing.

the problem.

a filled form sends an email, but the filled checks in checkbox groups aren't sent. So the email is empty.

Plattform

This only occurs with internet explorer 11, not with chrome.

So where should I add or change what?

Thanks in advance.

Alex
GreyHead 14 Jan, 2016
Hi Gamsner,

Please post a link to the form so I can take a quick look.

Bob
Gamsner 14 Jan, 2016
Dear Bob
Thank you. Alex

http://www.kreos-europe.com/page/index.php/musteranforderugen
GreyHead 14 Jan, 2016
Hi Gamsner,

The form is inside <p> tags and that is technically illegal HTML that might cause a problem with IE (most other browsers just ignore it). Otherwise the form looks OK and should submit correctly.

Bob
Gamsner 14 Jan, 2016
Thank you Bob
Do you have an idea or a link or an other help where I can see what I have to do now to solve it?
Sincerely Alex
GreyHead 15 Jan, 2016
Hi Alex,

Have you removed the <p> tags? That's just a question of editing the article text.

Bob
Gamsner 16 Jan, 2016
Hey Bob
now <i did removed the <p> tags and replaced them by an <div> no change till now.
any other idea?
cheers Alex
GreyHead 16 Jan, 2016
Hi Alex,

I can think of nothing else that is browser dependent. Unfortunately I can't see any easy way to see the POST variables in IE11 - everything is fine in Chrome. Nor have I seen this reported before. I suggest that you try adding a Debugger action to the On Submit event so that you can see what is being submitted in IE. That will tell you if the problem is with the submission or something after that.

Bob
Gamsner 17 Jan, 2016
Hi Bob
Here ist the output of the debugger. Any new infos therein?

https://www.dropbox.com/s/36yuemacev47f35/www.kreos-europe.com_page_index.php_component_chronoform.pdf?dl=0

cheers Alex
GreyHead 18 Jan, 2016
Hi Alex,

Looking at the form again I can see that RokChecks classes are being added - I wonder if that is the problem. Please try testing with the template input formatting turned off.

Bob
Gamsner 20 Jan, 2016
Fantastic. That helped. I did turn off the function Input Style in the template of rocket theme's template.
Will buy you a coffee, or more...
cheers Alex
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