Have internal site that I am having some random problems on. Form is set up so that when user reviews document, they enter their name and email address and it is recorded in database and email notification is sent. I am using dynamic from email and dynamic from name in configuration (no issues with being caught in spam filter). This works 99% of the time, I receive an email with the user's name and email address. However, on random occasions it does not capture their name or email and instead sends a blank email from "root user". It records it in the database as root user as well. Both the name and email fields are required, so I'm not sure where this information is coming from. Again, it works perfectly 99 out of 100 times, but it is that 100th time that is getting me in trouble. If there are any more details that I can provide, I would be more than happy to. Thank you for your assistance.
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Random Root User email
Hi r00s7a,
I'd suggest that you add a serverside check for the email to make sure that it is present.
Is there any pattern in the IP addresses for the missing email submissions?
Bob
I'd suggest that you add a serverside check for the email to make sure that it is present.
Is there any pattern in the IP addresses for the missing email submissions?
Bob
The IP is correctly captured, which is what is saving my bacon right now. I can match the IP with another email if the user has made more than one submission. Every time this has occurred I have been able to match it to an actual user, so I don't feel that it is any kind of spambot probing.
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