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Hi,

I am having trouble with the security question on my form. I followed the instructions from the FAQ here: https://www.chronoengine.com/faqs/55-cfv4/cfv4-anti-spam/2573-how-can-i-use-a-captcha-like-134.html

Everything seems to be working fine EXCEPT the form always gives me the following error message even when the answer is correct: You have entered a wrong security question's answer.

Any help is appreciated.

Joanne

Hi Joanne,

Nothing that I can tell from your post. How do you have the Check Security Question action configured?

Bob

Hi Bob,

The Check Security Question action had an 'Event Loop' in the pink 'On fail' section but that is all. See screenshot.

Joanne

Hi Again,

Could it have anything to do with the questions themselves?

I copied and pasted the list of formula from the FAQ in the following format:

1 + 1 is=2
2 + 1 is=3
3 + 1 is=4
4 + 1 is=5

Joanne

Hi Joanne,

Everything there looks OK to me. Please take a Form Backup using the icon in the Forms Manager and post it here and I'll take a closer look.

Bob

Hi Bob,

I have attached the backup file.

FYI -- I have created a copy of this same form with a regular captcha and it worked but my client prefers the math security question which I can't seem to get working.

I have checked that my cache is turned off, that I don't have any redirects in my htaccess file, and that relative urls is set to NO.

Thanks for taking a look.

Joanne

Hi Joanne,

In your form the name of the Security Question input is chrono_security_question - please change that back to chrono_security_answer and all should be well.

Bob

Thank you! That fixed it!

The security question works but once I hit submit, instead of redirecting to the 'Thank you' page, I get this message: Form name can NOT be empty!

Any thoughts?

Joanne

Hi Joanne,

I removed the redirect url to test - I think it was index.php/something. Please try adding a / in the front /index.php/something other site it may be treated as a relative url.

Bob

I'm not sure I understand.

I am not using the form I sent you. The redirect is intact on my form.

Where do I add an a/ ?

Joanne

Hi Joanne.

If it is like index.php . . . please change that to /index.php . . .

Bob

Ah, perfect! That fixed it.

Thank you so so much for taking the time to sort this out for me. I really appreciate it!

Joanne