Forums

Trying to edit contact form, the following error message is displayed:
"Save Failed
A form title is required and should NOT have any spaces or special characters."

Before validating installation I was able to edit and save, could anyone please help me?
See attached screenshot.

Best regards
Daniele

Hi Daniele,

Validation shouldn't make any difference in your ability to edit the form. By all means PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob

Sure Bob, here they are:

This is private content

Best regards
Daniele

Hi Daniele,

I had no problems in saving the Contatti form or in creating a new one.

Bob

Hi Bob, today it really works!

thank you!
Daniele

Hello,

I have sometimes the same problem.
It's only bugging since I'm using Chronoforms v5 (no problem with CFv4).
What I have found is :
[list]when I use the url http://www.my-site-web.com, I can always save the form,[/list]
[list]when I use the url http://my-site-web.com (which is the same website, just the 3w adding because most of website have 3w address, it's just a domain pointing on the same path), I can't always save the form (with bug explained in the first post, but I can't find a reason for that bug : happened or not at my home, at my job, with two different pc).[/list]

Florence

Hi Florence,

Please check the Site Configuration file and see if there is a live_site setting - if there is please replace it with

	public $live_site = '';

Bob

Hi Bob,

I have no access to the site configuration file right now, but if I go to the backend, system informations, configuration file, I've got nothing face to face the live_site parameter.

Florence

Hi Florence,

Just checking as the translation is a bit odd. Does that mean that the $live_site setting is already empty? or that you couldn't find it?

Bob

Hi Bob,

Here is the vue I have in the backend.
Check the evening in the file directly.

Florence

Hi Florence,

Thank you - that's not the problem :-(

If live_site is set it can cause odd behaviour when the domain isn’t exactly the same - for example www.domain.com vs domain.com

Bob

Hi Bob,

Finally, it's not always saving with the 3w...

Florence

Hi Florence,

By all means PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look to see if I can spot anything,

Bob

The error message I've got :

Save Failed
A form title is required and should NOT have any spaces or special characters.

Notice: Undefined index: serialized_form_data in /home/clubalpi/www/Joomla_3.4.5/administrator/components/com_chronoforms5/chronoforms/chronoforms.php on line 158

This evening it was the first time it logged me out when bugging (usually, CF keep the session even for a long time without doing anything).

Florence

Hi Bob,

Seems that this evening I can save my form if I don't modify the Setup : I can modify the Designer and saving but I can't add or modify a thing in the Setup part or else it's bugging when I save.

Hope this will help you understanding the problem because it's quite annoying.

Florence

Hi Florence,

If it's not the live_site setting then my best guess is that it has something to do with the server security settings.

Bob

Hi Bob,

Is it possible some informations are "lost" if response time is too long? For exemple if the connexion is too bad or too busy?

Florence

Hi Flo,

Not in my experience - but that's not to say it can't happen.

A suggestion, please check the ChronoForms Settings>Wizard tab and change the 'Safe Save' setting there to see if that makes a difference. SafeSave used Ajax to save the data in blocks, it might be that the different URLs are affecting that in some way.

Bob

Hi,

I have the same problem.

I work with Joomla 3.4.8, Chronoform5 and Chronoconnectivity5.

Randomly, I can or I can't save the form.

For the moment, I can't ....

I've tried to modify the wizzard setting "Safe save" on "NO", nothing better ...

I'm searching for a solution.

Thank you

Alain

Hi Alain,

If it is random then it may be an overloaded server :-(

Please see this FAQ

Bob

Hi GreyHead,

Thankyou for response.

I'm just busy to create a new website.
Joomla 3.4.8
Phocagallery with 10 pictures
Chronoform5
Chronoconnectivity5
Only 9 little articles

The form concerned contains 28 fields all included
I've tried to create another one who contains 25 fields

Is it possible to have an overloaded server with that ?

Thank you

Alain

Hi Alain,

Yes it's possible - it depends on the server - nothing to do with ChronoForms itself. But the ChronoForms Admin forms are very big and can easily have a few thousand inputs. It the form size was the problem I'd expect it to fail every time.

Bob

Hi,

I(ve read the FAQ you send me.

I see "If max_input_vars is set it needs to be at least 1000 and possibly 2,000 or 3,000 or more if you use large forms."

I've asked my provider OVH:

Their response : "the value of max_input_vars is 16000"

It should be enough, no ?

Have you an idea to solve that annoying problem?

Thank you

Alain

Hi Alain,

16000 should be more than enough unless the form is extraordinarily large or complex.

Please double check the setting on the Site Admin > System Info > PHP Info page as quite often what host tell us isn't the actual setting used on site.

Bob

Hi GreyHead,

Thank you, my forms are very simple (less than 30 fields).

I'm checking the PHP Info but there is a lot of informations !
What should I check?

Alain

Hi Alain,

max_input_vars - and see the FAQ for a couple of others,

Bob

Sorry,
Yes, it's ok : max_input_vars = 16000

But my problem still exist.

For the moment, I continue to work, step by step :
I modify one field and I save, if I modify more than one field, saving failed !

Impossible to continue to work a long time like this ...

Thank you

Alain

Hi Alain,

By all means PM me the site URL, and a SuperAdmin login and I'll take a quick look.

Bob

Hi Alain,

I turned on Safe Save in the ChronoForms settings and it now appears to be saving forms OK.

Bob

Thank you GreyHead,

I 'll try next week.

Juste I've to say that I've turned off Safe Save precisely to try to solve this problem ....
That was a solution that I've read on Joomla Forum ...

Have a good weekend

Alain

Hi Alain,

It depends on the way the server is set up - I don't know of any better solution than trial and error I'm afraid.

Bob

Hi GreyHead,

It's seems that it works !

I'm keeping my fingers crossed !

Thank you

Alain

Hi GreyHead,

To give you a response for another topic, I've tried to save my form ...
Boum .... Save failed !!!!

Is Chronoforms5 stable or is it a beta version ?

Thank you,

Alain

Hi Alain,

ChronoForms v5 is very stable. This does seem to be a problem somewhere with the server setup. I just tried to view your listings and while I can see the Admin side the front-end just spins without loading.

Bob

Hi GreyHead,

And where did it come from?

I've just installed a new version of Joomla on a clean space.

I 've just installed only one component before Chronoforms5 : Phocagallery

I didn't modified the setup at all.

Is there incompatibility between Phocagallery and Chronoforms5 or between Joomla 3.4.8 and Chronoforms5 ?

What's the solution ?

I like Chronoform, it seems really complete, if it works ....

Is it normal that develop a simple form to be so complicated ?

I begin to despair ...

Thank you

Alain

Hi Alain,

Is there incompatibility between Phocagallery and Chronoforms5 Possibly - but nothing that I know of.

or between Joomla 3.4.8 and Chronoforms5 ? No - CFv5 runs fine on Joomla! 3.4.8

Is it normal that develop a simple form to be so complicated ? No

I'm sorry not to be more helpful - as I've said several times my best guess is that here is a server setting of some kind that is causing these problems.

Bob

Hi Greyhead,

The server is OVH, I suppose that you know them.

Is it possible that Chronoforms5 doesn't work on website hosted by OVH ?

Alain

Hi Alain,

I don't know much about OVH but I doubt that there is any fundamental problem with them.

I logged into your site and was able to create a simple form that Submits, save the data to a database table and sends me an email. That all appears to work correctly.

I also created a simple listing - and that display nothing except the strap line. I backed up the listing from your site and restored it on mine with no changes except for re-connecting the content table and there it works correctly.

At the moment I can only think that something in the server setup is preventing CC from working.

Bob

Thank you for the job GreyHead.

What should I do to correct the server setup ?

I believe that you talk about my host OVH.
What server are you talking about ?

Do you think is a good idea to erase all my webspace, also the SQL databases and start over ?

Alain

Hi Alain,

The server is the software that OVH run to support your website.

From an earlier post SEF URLs are Search Engine Friendly URLs (not always very friendly) that are used on websites in place of the the underlying sometime long and complex URLs, So you might have http://my_domain/contact in place of http://my_domain/index.php?option=com_chronoforms5&chronoform=contact

The only unusual thing I can see with the site is that the domain has the character é in it - that might cause problems but I can't work out why.

If you can send me an FTP login I can try looking a bit deeper to see if I can work out why the CC listings are not displaying.

Bob

Please try to save a new form, just enter the form name, does it work ? what about a new "simple" form ? what error do you get when "safe save" is ON/OFF ?

Regards,
Max

Hi,

Sorry, I was forced to abandon Chronoforms.
Could not get it to work properly on OVH.

Thank you

Alain

Hi Alain,

Sorry to hear that :-( Please let us know if OVH happen the solve the problem sometime in the future.

Bob

hi, i get this error: Save Failed
i can restore forms but it doesn't display... how to??

cf5 on joomla 2.5.28

"Doesn't display" means you can't edit them in admin area or you can't view them on frontend ?

Hi,

I've no more problem since I change from php5.4 and Joomla 3.4 to php5.6 and Joomla 3.5
I'm with OVH.

Hope it'll be useful for someone.

Flo