Forums

noCaptcha not working + tooltips offset issue

flodariege 08 Aug, 2015
Hi!

I use the brand new version of chronoforms (v5.0.10) since this morning, and I am in trouble with the Google NoCaptcha : It is always saying the answer is wrong...
I attach an image file showing the setup of my form.
As you will be able to see if you check my html source code, I have input the Google line of code properly in the head section + the code number in the Chronoform setup of my form.

I also have an issue with tooltips : they appear with uncontroled offset to the lower part of the page. Some of them even show up in the invisible part of the page (ie lower thant the screen display).
Please see the file attached.

I presume this is due to the fact that I have some "parent hidden" fields, which only display when a certain checkbox is checked.
But what I am supposed to do to have them showing up properly?

Thank you very much for your help, I am always in trouble each time I update something... probably someting on my side.

The form is here : http://www.rouchenergies. fr/test-chronoform-devis-avec-nocaptcha.html
(without the space)

PS: I use Bootstrap3 style (the only one showing up almost everything correctly, the others don't show the icon for tooltips, or show parent hidden fields that should not)
flodariege 08 Aug, 2015
NoCaptcha issue SOLVED !

Finally, after several hours looking what was wrong, I did understand the problem: I was using the same key in the load Google NoCaptcha event and in the Check NoCaptcha event...
... instead of using the public key on load, and secret key on check.
Sorry for inconvenience!

Still have the tooltip issue but it is less urgent.
GreyHead 09 Aug, 2015
Hi flodariege,

I think I see what is happening with the tooltips - but I'm not sure how to fix it :-(

If I am right ChronoForms is trying to calculate how far down the form the tooltip should be placed starting from the top of the form - but it isn't taking account that some form elements are hidden so it moves the tooltip too far down. So, on your form if I check *all* of the checkboxes before Isolation then the tooltip for Isolation appears in the right place.

You could try displaying the tooltip info in a different way - using a custom code element before the checkboxes for example, or you can check with Max, the developer, using the Contact Us menu above and linking to this thread to see if he has any suggestions.

Bob
This topic is locked and no more replies can be posted.