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Text Labels disappear after i save my new form?

imaaxx 24 Jul, 2015
Hello,

For some reason when i save my new form the text labels disappear after i save my new form. I am using Joomla 3.4.3 and Chronos Forms 5.0.9. If you need anything else please feel free to ask. I have looked for other with the same problem but was not bale to find anything.
GreyHead 24 Jul, 2015
Hi imaaxx,

Where do they disappear - in the front-end? Or in the Form editor?

Please post a link to the form so I can take a quick look.

Bob
imaaxx 24 Jul, 2015
They disappear in both the frontend and backend, here is the link to my new form http://ironandmetal.teamwebsitehosting.com/index.php?option=com_chronoforms5&chronoform=Freequote

Thanks for the help
Alan
imaaxx 24 Jul, 2015
Even the default forms that come with the install have all the "text Labels" missing.

Here is my build:
PHP Built On Linux 2.6.18-402.el5 #1 SMP Wed Feb 11 09:36:22 EST 2015 x86_64
Database Version 5.5.37
Database Collation utf8_general_ci
PHP Version 5.3.29
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0

If you need anything else please feel free to ask.

Regards
Alan
GreyHead 24 Jul, 2015
Hi imaaxx,

I just see an error message
Error code 16
This request was blocked by the security rules


It's possible that there is a security setting blocking the forms too?

Bob
imaaxx 25 Jul, 2015
Hello,

After playing with your component for a while i now have things working as intended. I do have one issue now with my new form it says under the diagnostics that i have 10 issues and 0 notices, what does this mean and how can i fix it?

Thanks
Alan

P.S. i will be purchasing a license for my clients site once i have everything working and the new site goes live.
GreyHead 25 Jul, 2015
Hi Alan,

If you are using the New Simple wizard you can probably ignore these - they probably just reflect form actions that are not being used. You have to switch the form Type to 'Advanced' in the General tab to see the details on each action.

Bob
imaaxx 25 Jul, 2015
Ok, yes i am using it in the New Simple Wizard, and i have tested my new form and it seems to be doing everything i want. Should i switch it to Advanced to view the errors or i dont need to worry?

Thanks
Alan
imaaxx 25 Jul, 2015
Ok, yes i am using it in the New Simple Wizard, and i have tested my new form and it seems to be doing everything i want. Should i switch it to Advanced to view the errors or i dont need to worry?

Thanks
Alan
GreyHead 26 Jul, 2015
Hi Alan,

I wouldn't worry. If you'd like to see them safely then use the Copy icon in the Forms Manager toolbar to make a copy of the form. Open it for editing, change the name and the Setup Mode and Save. You can delete the copy afterwards.

Note that it's OK to go from Simple Setup to Advanced, it can cause problems if you go the other way.

Bob
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