Hi all
First of all, thank you for all the tipps here. Now to my small problem with big impact.
I'am using a simple contact form with the only specialty of "dynamic copy to sender" and this causes - sometimes - the famous
Error: "Could not instantiate mail function".
When I first tested my form - can be seen here: http://www.baettwil.ch/kontakt/kontaktformular/ - it worked just fine. But when I proudly presented the new form (after migrating from joomla 2.5.28 to 3.4.3) created with chronoforms V5 to my daughter an my husband, they told me, that there was the above error message (above the Thank you for... message).
First reaction: unbelievable, as I have tested it from beginning to end and backwards. So I asked several friends to test the form, some of them reported success, others sent me screeshots with the error message.
Finally, and after having used my gmail-adress for testing, too, I noticed, that the error messag appears only, when the sender e-mail address was one of the big @gmail.com or @hotmail.com (nobody could test with yahoo or aol).
Important to say, that all the sent off forms arrive where they should (at the to-Adress, which is not dynamic to). Only the copy to self never goes through to a gmail, hotmail (and perhaps others) account.
If I use a a sender adress of a smaller provider as @bluewin.ch, @sunrise.ch or even the one @my_own_domain.ch, both messages pass through without any problem.
Joomla also sends the system e-mails and the links (email) to an article.
In my perception, many people use gmail / hotmail and other free e-mail-adresses. This is why I had to delete the "copy to self" function. If I want, that everybody can re-read or print the sent form, I will have to implement a print button as described here: http://www.chronoengine.com/faqs/2652-how-can-i-add-a-print-button-to-my-form
Settings in Joomla = SMTP (is a must, hoster), for the rest I tried out every combination, with or without authentification, with or without ssl, port 25 or 465 and so on ...
I would appreciate any ideas how to solve this. Thanks in advance
First of all, thank you for all the tipps here. Now to my small problem with big impact.
I'am using a simple contact form with the only specialty of "dynamic copy to sender" and this causes - sometimes - the famous
Error: "Could not instantiate mail function".
When I first tested my form - can be seen here: http://www.baettwil.ch/kontakt/kontaktformular/ - it worked just fine. But when I proudly presented the new form (after migrating from joomla 2.5.28 to 3.4.3) created with chronoforms V5 to my daughter an my husband, they told me, that there was the above error message (above the Thank you for... message).
First reaction: unbelievable, as I have tested it from beginning to end and backwards. So I asked several friends to test the form, some of them reported success, others sent me screeshots with the error message.
Finally, and after having used my gmail-adress for testing, too, I noticed, that the error messag appears only, when the sender e-mail address was one of the big @gmail.com or @hotmail.com (nobody could test with yahoo or aol).
Important to say, that all the sent off forms arrive where they should (at the to-Adress, which is not dynamic to). Only the copy to self never goes through to a gmail, hotmail (and perhaps others) account.
If I use a a sender adress of a smaller provider as @bluewin.ch, @sunrise.ch or even the one @my_own_domain.ch, both messages pass through without any problem.
Joomla also sends the system e-mails and the links (email) to an article.
In my perception, many people use gmail / hotmail and other free e-mail-adresses. This is why I had to delete the "copy to self" function. If I want, that everybody can re-read or print the sent form, I will have to implement a print button as described here: http://www.chronoengine.com/faqs/2652-how-can-i-add-a-print-button-to-my-form
Settings in Joomla = SMTP (is a must, hoster), for the rest I tried out every combination, with or without authentification, with or without ssl, port 25 or 465 and so on ...
I would appreciate any ideas how to solve this. Thanks in advance