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I am receiving 3 duplicate emails for every form submission. The dynamic settings are left blank and only one email action is in the On Submit section of the Setup.

The data only saves once in the database and I do see the appropriate message when submitting the form.

Any ideas?

Hi rholzler,

everything looks OK there. Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.

Bob

Data Array

Array
(
    [chronoform] => InfoRequest
    [event] => submit
    [name] => Robert Holzler
    [email] => [REMOVED]
    [phone] => [REMOVED]
    [apartment] => Testing Apartment Name
    [message] => Testing Message
    [button7] => Send Now
    [id] => 63
    [ip_address] => 173.10.228.169
)

Array
(
)

Errors

Array
(
)

Debug Info

Array
(
    [11] => Array
        (
            [DB Save] => Array
                (
                    [Queries] => Array
                        (
                            [0] => UPDATE `gqsw2_chronoengine_chronoforms_datatable_InfoRequest` AS `Data` SET `name` = 'Robert Holzler', `email` = '[REMOVED]', `phone` = '[REMOVED]', `apartment` = 'Testing Apartment Name', `message` = 'Testing Message', `button7` = 'Send Now', `user_id` = '0', `modified` = '2015-07-20 12:59:57' WHERE `id` = '63';
                        )

                )

        )

    [12] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:[REMOVED]
                    [2] => Subject:Website Apartment Information Request
                    [3] => From name:noreply@[REMOVED]
                    [4] => From email:noreply@[REMOVED]
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Array
                        (
                        )

                    [11] => Body:
<table>
<tr><td>Name</td><td>Robert Holzler</td></tr>
<tr><td>Email</td><td>[REMOVED]</td></tr>
<tr><td>Phone</td><td>[REMOVED]</td></tr>
<tr><td>Apartment</td><td>Testing Apartment Name</td></tr>
<tr><td>Message</td><td>Testing Message</td></tr>
</table><br /><br />IP: 173.10.228.169
                    [12] => An email with the details below was sent successfully:
                    [13] => To:[REMOVED]
                    [14] => Subject:Website Apartment Information Request
                    [15] => From name:noreply@[REMOVED]
                    [16] => From email:noreply@[REMOVED]
                    [17] => CC:
                    [18] => BCC:
                    [19] => Reply name:
                    [20] => Reply email:
                    [21] => Attachments:
                    [22] => Array
                        (
                        )

                    [23] => Body:
<table>
<tr><td>Name</td><td>Robert Holzler</td></tr>
<tr><td>Email</td><td>[REMOVED]</td></tr>
<tr><td>Phone</td><td>[REMOVED]</td></tr>
<tr><td>Apartment</td><td>Testing Apartment Name</td></tr>
<tr><td>Message</td><td>Testing Message</td></tr>
</table><br /><br />IP: 173.10.228.169
                    [24] => An email with the details below was sent successfully:
                    [25] => To:[REMOVED]
                    [26] => Subject:Website Apartment Information Request
                    [27] => From name:noreply@[REMOVED]
                    [28] => From email:noreply@[REMOVED]
                    [29] => CC:
                    [30] => BCC:
                    [31] => Reply name:
                    [32] => Reply email:
                    [33] => Attachments:
                    [34] => Array
                        (
                        )

                    [35] => Body:
<table>
<tr><td>Name</td><td>Robert Holzler</td></tr>
<tr><td>Email</td><td>[REMOVED]</td></tr>
<tr><td>Phone</td><td>[REMOVED]</td></tr>
<tr><td>Apartment</td><td>Testing Apartment Name</td></tr>
<tr><td>Message</td><td>Testing Message</td></tr>
</table><br /><br />IP: 173.10.228.169
                )

        )

)

Hi rholzler,

Well, clearly three identical? emails but no sign of the cause. I can't think of any explanation :-( Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

Here is the form backup.

Hi rholzler,

I restored the backup and only see one email - very odd. Please try making a copy of your form (or restore the backup copy) renaming it and see if the problem is still there.

Bob

Restoring and renaming the form had no effect. I still receive three copies of every submission.

Hi rholzler,

Sorry, I have no more suggestions :-( By all means PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob

Hello,

The same problem happened to me, resolved by selecting bootstrap in replacement of GCoreUI in the style tabs of form...

Don't Know why...but it works now.

Best regards,

Stef

Hi rholzler,

The form works correctly from the Test Form link - but sends three copies where you have it in an article. This may be a problem because you are using Modules Anywhere to put it in the article. I suggest that you use the ChronoForms plug-in - or, better, put it on it's own page as there is only a header in the article and you can add that to the form.

Bob

Yes, taking the form out of the ModulesAnywhere and assigning it to a module position resolved the problem.

Thanks!