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Hello!

When I download the forms from one website and then try to restore them to another website I receive the following error (see screenshot: http://prntscr.com/8wbcbj ) and after checking in with my Server Administrator I know that there is no isse with the server and that we haven't lost any connection to it. What else could be causing this error?

Thanks!
-Donna

Hi Donna,

Not something that I have seen before. Do you see anything useful if you click the Diagnose Errors button?

Bob

Hi GreyHead,

Nope, here is a screenshot of what the Diagnose Errors button does for me http://prntscr.com/8wbv8q

Thanks!

Hi Donna,

Ah, OK - not helpful, if you like you can send me the backup file and I'll see if they will restore on my test site. That doesn't directly help you. You can PM me a download link or upload it here - in Private tags if you prefer.

Bob

Hi Bob,

Here is the backup file.

Thanks a ton for all the help so far!

-Donna

Hi Donna,

They restored OK - you can see one of them here (the others are still unpublished). I suspect a server limit. Please try with just one form in a backup and see if that restores OK.

Bob

Alright I'll give that a try! Thanks a ton for all your help Bob! 😀