CF5 ReCaptcha does not display

eddie_konczal 09 Jul, 2015
On our web sites running Chronforms 5.0.9, the ReCaptcha does not display. You only see this code instead of the actual ReCaptcha image:

{ReCaptcha}

Example:
http://www.sas.rutgers.edu/cms/sandbox32/recaptcha-test

The ReCaptcha DOES work in a standard Joomla! contact form; please click "Contact Form" at:

http://www.sas.rutgers.edu/cms/sandbox32/website-feedback

Thanks,
Eddie
GreyHead 09 Jul, 2015
Hi Eddie,

Do you have a Load ReCaptcha or Load NoCaptcha action in the form On Load event?

Bob
eddie_konczal 09 Jul, 2015
Yes, I have "Load ReCaptcha". While checking the settings, I noticed the Public Key was the default. I changed it to our site key, but it still does not work.

Please see screen shot; do I have Load ReCaptcha in the right order?
GreyHead 09 Jul, 2015
Hi Eddie,

Please move it up before the HTML (Render form) action. ChronoForms is a bit literal and (usually) runs things in the order it finds them.

Bob
eddie_konczal 09 Jul, 2015
OK< that helped - the image now appears! However, I cannot solve the ReCaptcha, on any browser. Here it is:

http://www.sas.rutgers.edu/cms/sandbox32/recaptcha-test

Thanks,
Eddie
GreyHead 10 Jul, 2015
Hi Eddie,

Everything in the form setup and from the form itself looks OK. I can only suggest that you double-check the ReCaptcha key and URL settings.

Bob
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