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Remove HTML code in sent email

missevee 28 May, 2015
Hi,

This maybe has a simple answer but I haven't found it yet anyway. I want to remove the HTML code that follows with the mail. It shows for example <table> and <td> tags which is confusing for my client. Do anyone know how to remove this code?

Best regards
Evelina
GreyHead 28 May, 2015
Hi Evelina,

Do you have the Email format setting set to 'Text' ? If so, please change it to 'HTML' and re-test.

If that isn't the problem then possibly your client's email reader is text only. If so, then you can edit the Email template to remove the HTML tags.

Bob
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