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Hi,

This maybe has a simple answer but I haven't found it yet anyway. I want to remove the HTML code that follows with the mail. It shows for example <table> and <td> tags which is confusing for my client. Do anyone know how to remove this code?

Best regards
Evelina

Hi Evelina,

Do you have the Email format setting set to 'Text' ? If so, please change it to 'HTML' and re-test.

If that isn't the problem then possibly your client's email reader is text only. If so, then you can edit the Email template to remove the HTML tags.

Bob