Forums

chronoforms doesn't sent e-mail

kristofvanhenden 08 Oct, 2014
Hi,

I have been trying whole afternoon to sent an email with the chronoforms.. but not luck,... even not with the demo forms...

My joomla mail is on phpmail... (screenshot)
no errors on debug (screenshot)

please advice,

[attachment=0]Schermafbeelding 2014-10-08 om 15.26.34.png[/attachment]
[attachment=0]Schermafbeelding 2014-10-08 om 15.26.34.png[/attachment]
[attachment=2]Schermafbeelding 2014-10-08 om 15.34.14.png[/attachment]

Kristof
GreyHead 10 Oct, 2014
Hi kristofvanhenden,

Is the From Email really showing as 'admin@domain.com' ? if so that is probably the problem. The debugger shows that the Email has been successfully mailed but most likely Hotmail has marked it as spam and dropped it.

Bob
cornelio 14 Dec, 2014
Hi Bob

I tried to use your demo mail with a valid email to TO and FROM but I see that this only works once.

I tried many times without success

thanks a lot and greetings

Elio

debug info
Array
(
    [1] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:infoimu@geometracarboni.it
                    [2] => Subject:Your Subject Goes Here
                    [3] => From name:Admin
                    [4] => From email:infoimu@geometracarboni.it
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Body:
<div class="gform-all"><table class="gform-section"><tr class="gform-line-tr" id="ftr-name"><td class="gform-line-td" id="ftd-name"><label for="name" class="gform-label-left">Name</label>
<div class="gform-input-container gform-input" id="fin-name">cornelio</div></td></tr><tr class="gform-line-tr" id="ftr-email"><td class="gform-line-td" id="ftd-email"><label for="email" class="gform-label-left">Email</label>
<div class="gform-input-container gform-input" id="fin-email">infoimu@geometracarboni.it</div></td></tr><tr class="gform-line-tr" id="ftr-phone"><td class="gform-line-td" id="ftd-phone"><label for="phone" class="gform-label-left">Phone</label>
<div class="gform-input-container gform-input" id="fin-phone">0421555855</div></td></tr><tr class="gform-line-tr" id="ftr-message"><td class="gform-line-td" id="ftd-message"><label for="message" class="gform-label-left">Message</label>
<div class="gform-input-container gform-input" id="fin-message">scadenze</div></td></tr><tr class="gform-line-tr" id="ftr23"><td class="gform-line-td" id="ftd22"><label for="fld16" class="gform-label-left">Enter the code</label>
<div class="gform-input-container gform-input" id="fin21">
<div class="gform-input-container gform-subinput-container-wide" id="fitem18"></div>
GreyHead 14 Dec, 2014
Hi Elio,

Please make sure that the To and From Emails are *not* the same.

Bob
cornelio 14 Dec, 2014
Hi Bob
Yes, now I put the different email addresses , but I tried with the same address and initially worked.

Elio
cornelio 14 Dec, 2014
Thanks Bob, now seems to work,
You are right the email TO/FROM must be different

thanks a lot

Elio
GreyHead 15 Dec, 2014
Hi Elio,

One of life's little mysteries :-(

Sometimes it will work Ok, but some mail services - GMail in particular - will just drop emails with no warning if both addresses are the same.

Bob
RalfRoemling 22 Dec, 2014
Hi Overthere,
just wanted to let you know of my Problem with this. Upgraded from Chronforms 4.01 to 4.06 and Joomla from 2.5.28 to 3.3.6. After that CFs were not sending any mails.

After testing a lot I found the solution:
Under Events-Settings the From-mail was changed from
xyz@demo.org
to
xyz @ demo.org

...meaning a space was inserted before and after the '@' during migration.

@Bob: Perhaps you or Max might look into this.

Hope this helps someone.
This topic is locked and no more replies can be posted.