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Different database: tables refresh load forever

bitsandnumbers 15 May, 2014
Hello,

I'm trying to save my forms data into a different, remote database. When I hit the refresh button from the db_save widget, the list shows "loading tables... please wait" forever, without loading anything. I checked several times the setup (host, credentials...) and all seem normal.

Did I miss a step ? Or is it known to bug ? Thanks.
GreyHead 15 May, 2014
Hi bitsandnumbers,

It sounds as though the remote database may not be accessible from your Joomla! server. Sometimes you need to enable remote access in the CPanel where the database is hosted.

Bob
bitsandnumbers 18 May, 2014
Thank you. I actually contacted the support staff of my mysql hosting company and they provided me with the right server address, which was nowhere to be found otherwise. It works like a charm now🙂

Best regards.
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