Forums

Hi,

I have a "Contact Us" form on our website. It has been working perfectly up until now. We are not receiving the email messages anymore when they press the Submit button. Do you know what might be the problem? It stopped working Sept. 1st, and we just noticed we haven't been receiving the emails. I've submitted four forms and we haven't received any of them.

I'm using Chronoforms vs 4 with Joomla 2.5.14.

Thanks,
Texasgurl

Hi Texasgurl,

Please check with your web or mail host as it looks as though something has been changed.

Please see this FAQ which may help.

Bob

Hi Bob,

I thought the same but when I go to the backend and select "Test Form", the Contact Us form is received in my email. But when I submit it from the frontend of the website - it goes nowhere. Do you still think this is a webserver/mail host issue? We've restarted the server and nothing is working coming from the frontend. It's quite puzzling.

Thanks,
Texasgurl

Hi Texasgurl,

Then most likely something has changed with the SEF URLs and the form isn't submitting correctly. Is that possible?

Bob